After Hours Weekends Specialist
Title: After Hours | Weekends Specialist
- Hiring remote in following states:
Illinois, Tennessee, Alabama, Colorado or Florida Saturday 12:00 PM - 2359 PM CST Sunday 12:00 PM - 2359 PM CST Description Do you want to work on a team that makes you feel both motivated and supported in your role? A place where the tech offerings aren’t considered archaic in today’s innovative landscape. This role is strategic, operationally diligent, and relationship based. The After Hours and Weekends Specialist at TransLoop plays a vital role in effective communication, constant updates, and keeping a close eye on the details. A responsibility to ensure the overall after-hours and weekends process runs just as smoothly as on the weekdays.
What You'll Do
- Track and trace all shipments picking, in-transit, and delivering on evenings and weekends.
Communicate effectively with team members and employees in other departments.
- Provide customers updates on their shipments by utilizing proper protocol, including but not limited to established systems and customer portals.
- Recover shipments that are at risk of service failures, by effectively utilizing existing company resources.
- Lead by example by providing best-in-class adherence to established protocols and by establishing new carrier operations that strengthen the after-hours/weekends team, as well as TransLoop overall.
What You'll Need
- 2-3 years of logistics experience
- Identify a proven track record of high performance
- Carrier/customer brokerage model experience
- Experience with high volume and multi-faceted accounts
- Strong writing, speaking, and overall communication skills
- Detail-oriented
Bonus Points
- You have experience in 3PL, Transportation, or Tech