Business Support Analyst, Parts & Service Business Planning

Honda Canada Inc. is seeking a Business Support Analyst to provide analytical and administrative support to the Parts & Services Business Planning team. The role involves creating and analyzing reports, conducting end-to-end analysis, and making business recommendations to improve the Parts & Service business.

Responsibilities

• Create, analyze and distribute various reports based on review of eComposite, Financial Statement Analysis, Webi, Profit/Loss opportunities, national & dealer KPI dashboards
• Conduct end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations
• Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information
• Track and support monthly continuous improvement (PDCA) activities for SME group and promote important Honda initiatives and agenda to dealer network via dealer bulletin, presentations, or dealer care communications
• Assist with budgeting/vendor invoices and coordinate day to day reporting with our vendors and internal departments across the Customer Service division
• Perform general administrative duties including Invoicing, Vendor Management, and Creating & Publishing Dealer Bulletins
• Collaborate with IT partners and other Data Science teams to build out the data environment and analytics work platforms
• Ad hoc requests such as Preparing & providing materials for presentations
• Other duties as assigned by supervisor

Skills

• Post-secondary education required
• 1+ years' experience in related role
• Expert-level knowledge of MS Access, Excel (charting, graphing, pivot tables, and report generation), VBA (macros) along with solid working knowledge of Word, PowerPoint, Business Objects, Predictive modelling/machine learning, AS 400 experience beneficial
• Analytical and Problem solving skills
• Ability to present information effectively via multiple formats such as PowerPoint, email or scorecards
• Automotive experience would be beneficial

Benefits

• This is an on-site with occasional work-from-home position that requires employees to work on-site four days per week with the opportunity to work-from-home one day per week (with a dedicated workspace at the assigned company office).
• Honda Canada Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request. Accommodations will take into account the applicant’s accessibility needs. If you require accommodation at any time during the recruitment process, please email Human Resources at [email protected] or call (905) 888-4331.

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