Consumer Loan Closer - Remote in FL, GA, AL, VA, NC, SC, TX, CO
About the position The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES This position is remote in FL, GA, AL, VA, NC, SC, TX, CO. It is the responsibility of the Consumer Loan Closer to ensure loans are closed timely and accurately, following Loan Policy and Internal Procedures. Works closely with the Lending staff, Closing Agents and Dealers, the Consumer Loan Closer ensures necessary due diligence is completed on consumer loan closing requests and prepares consumer loan closing documents using the document preparation system (LaserPro) and delivers closing documents and accompanying documentation to a Closing Agent, Dealer and/or Lender in accordance with the established department Service Level Agreements. The Consumer Loan Closer ensures loan closing documents are prepared in accordance with the loan approval as well as federal and state legal and compliance requirements.
Responsibilities
- To Process Consumer loan closing requests including, but not limited to the following loan types: HELOC’s and Modifications
- Reviews loan approval, supporting documentation, and Bank systems to determine that the appropriate due diligence has been completed prior to preparing loan closing documents.
- The review process would include, but not limited to the following: Loan approval documents, Determination of HMDA eligibility for transactions, flood determinations, title work, insurance documents, Settlement Statements/HUD/Closing Statements, closing disclosures, initial disclosures, titling information, purchase contracts, entity documentation, Appraisals.
- Works closely with Lending staff, Closing Agents and Dealers to address any documentation deficiencies or issues prior to scheduled loan closing.
- Escalates issues to Loan Closing Management as necessary.
- Prepares closing documents on document preparation system (LaserPro) and delivers closing documents and accompanying documentation to Closing Agent, Dealer and/or Lender.
- Reviews and approves settlement statements prepared by Settlement Agents.
- Ensures department Service Level Agreements for loan closing requests are met in order to provide an exceptional level of service to customers.
- Modifications
- Manages workload by monitoring newly received loan requests in the Loan Closing workflow as well as tracking work in process.
- Accepts other duties as assigned
Requirements
- Exceptional time management and organizational skills
- Excellent communication skills
- Ability to work independently and in a team environment
- Ability to problem solve and appropriately escalate issues when necessary
- Education: High School Diploma
- Experience: One to three years of experience in consumer loan documentation experience is required
- Knowledge: Microsoft Word, Excel, and Outlook.
Nice-to-haves
- experience with real estate closing transactions is preferred.
- Knowledge of LaserPro and DecisionPro is preferred.
Benefits
- Benefits | SouthState Careers
- Equal Opportunity Employer, including disabled/veterans.