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Director, HR Business Partnership

Work from home Full-time role Hiring

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart’s People Team is at an inflection point — scaling a world-class HR function while simultaneously partnering with some of the company’s fastest-growing organizations, including Advertising, Commercial, and Supply Chain. Right now, the CPO and senior People leaders need a dedicated strategic partner who can operate at the highest levels of the function: someone who thinks in systems, builds durable frameworks, and brings structure to complexity. We’re hiring a Director, HR Business Partnership to serve as both an executive-level advisor to the CPO and broader People leadership and a hands-on people manager for a team of HRBPs supporting critical growth functions. The person who fills this role will have a direct line of sight to how Instacart builds and scales its organization — shaping not just how HR serves the business, but how the People team itself operates. What you’ll cook up in your first year The CPO and People leadership team have a trusted, highly capable thought partner — one who’s embedded in the day-to-day rhythm of the People function, can translate executive priorities into org-wide action, and helps the CPO show up at their best in every leadership context. Advertising, Commercial, and adjacent go-to-market organizations have a consistent, high-quality HRBP experience — with talent strategies, org designs, and workforce plans that are proactive, data-informed, and directly tied to business growth. The HRBP team you manage is performing at a higher level than when you arrived — coaches developed, coverage clarified, and a shared standard of partnership quality that the business can depend on. Scalable People frameworks, processes, and workflows are in place across critical cycles — performance management, talent reviews, workforce planning, and organizational change — reducing friction and increasing consistency across the function. Complex organizational challenges — from leadership transitions and capability gaps to workforce changes and potential M&A activity — are navigated with clarity, speed, and minimal disruption to the business. The secret ingredients we’re looking for You’re someone who thrives at the intersection of strategy and execution — equally comfortable coaching a C-suite leader through a difficult organizational decision and rolling up your sleeves to build the process that makes that decision easier next time. You bring calm to complexity, judgment to ambiguity, and genuine care to the people you partner with and develop. Must-have pantry staples (Minimum Qualifications) 8–12+ years of progressive HRBP experience, including direct support of C-suite or senior executives, and 12+ years of overall HR or related experience. Demonstrated experience supporting senior business leaders in complex, fast-paced, high-growth environments. Prior people management experience with a track record of hiring, developing, and building high-performing HR teams. Proven ability to operate at both strategic and executional levels — advising executives on org strategy while also building and implementing scalable processes. Strong organizational design, talent management, and leadership coaching capabilities. Exceptional judgment, discretion, and ability to navigate ambiguity and sensitive situations with minimal direction. Strong business acumen with the ability to influence across executive leadership, People teams, and cross-functional stakeholders. In-depth knowledge of employment laws and HR best practices, with an analytical mindset and comfort using data to drive decisions. Optional garnishes (Preferred Qualifications) BA/BS degree in a relevant field. Experience serving as an HRBP directly to a People or HR function. Experience supporting revenue-generating or go-to-market organizations such as Advertising, Sales, or Marketing. Background building or scaling People programs in high-growth or transformational technology environments. Exposure to M&A, organizational due diligence, or post-acquisition integration. Familiarity with international workforce considerations and globally distributed teams. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $237,000—$250,000 USD WA $227,000—$2,239,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $217,000—$229,000 USD All other states $197,000—$208,000 USD

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Experienced Part-Time Customer Service Specialist | Fully Remote Job // No Prior Experience Required – Competitive Hourly Salary Join Hirevector as a Part-Time Customer Service Specialist and Unlock a Rewarding Career in Customer Support Are you searching for a flexible, part-time, work-from-home opportunity that offers a competitive hourly salary and requires no prior experience? This is your chance! Hirevector is currently hiring Part-Time Customer Service Specialists to join our remote team. If you are motivated, eager to learn, and ready to start a rewarding career in customer support, then this role is perfect for you. This position is open to candidates across the USA and worldwide. With paid training, flexible schedules, and excellent pay, this is one of the best entry-level opportunities for anyone looking to balance work and life while earning a competitive income. About Hirevector Hirevector is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering individuals to succeed in their careers, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. Job Overview As a Part-Time Customer Service Specialist, you will be responsible for assisting customers via phone, chat, or email. Your main role will be to ensure that customers have a positive experience by answering their questions, resolving issues, and providing helpful solutions. Don't worry if you don't have customer service experience – we provide comprehensive training to set you up for success. All you need is a positive attitude, communication skills, and reliability. Key Responsibilities Responding to customer inquiries via phone, email, or live chat. Providing product or service information in a clear and friendly manner. Assisting customers with billing, technical support, or order tracking. Handling customer complaints professionally and providing quick resolutions. Documenting all customer interactions in the CRM system. Collaborating with other team members to improve processes and customer satisfaction. Meeting weekly performance goals and maintaining high service standards. Required Skills & Qualifications The best part about this role is that no degree or prior experience is required. We value attitude, willingness to learn, and dedication more than background experience. We're looking for candidates who: Have strong written and verbal communication skills. Are patient, empathetic, and customer-focused. Can multitask while handling customer interactions. Are comfortable using computers, email, and chat platforms. Have a quiet workspace and reliable internet connection. Are flexible and open to working evenings, weekends, or part-time hours. Preferred Qualifications Previous customer service, retail, or hospitality experience is a plus – but not required. Remote Work Requirements To succeed in this role, you will need: A laptop or desktop computer. Reliable high-speed internet. A headset or microphone for clear communication. A distraction-free workspace at home. Competitive Hourly Salary & Benefits We strongly believe in paying our employees well for their time and dedication. As a Part-Time Customer Service Specialist, you'll enjoy: Competitive hourly salary: $24 – $32 per hour (depending on performance & experience). Paid training provided – earn while you learn. Weekly or bi-weekly pay via direct deposit. Flexible schedules that work around your lifestyle. Performance bonuses and incentive pay. Career advancement opportunities into full-time positions. Work-life balance with a 100% remote setup. Why This Job is Perfect for You This is not just another part-time gig – it's a career stepping stone. You'll build valuable communication, problem-solving, and customer engagement skills while earning a competitive hourly salary from the comfort of your home. Here's why you'll love it: No degree or experience required – start immediately. Work from anywhere with flexible hours. Competitive pay with growth opportunities. Paid training & full support from our team. A stable role with consistent part-time hours. How to Apply (Immediate Openings) Getting started is easy! To apply, simply: Submit your updated resume. Complete a short online application form. Attend a virtual interview (no in-person required). Begin paid training and start working within days! Don't miss this opportunity to join Hirevector as a Part-Time Customer Service Specialist and earn a competitive hourly salary ($24–$32 per hour) while working from home. If you are reliable, motivated, and ready to provide outstanding customer support, we want you on our team. Apply today and start your remote customer service career with one of the best-paying part-time opportunities available! Apply Job!

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