Epic HB Charging Analyst

CTG is seeking a highly skilled Certified Epic HB Charging Analyst to support and optimize hospital charging workflows within the Epic system. This role requires deep Epic expertise and a strong understanding of revenue cycle operations, with a focus on charge capture accuracy, compliance, and end-to-end billing performance. The ideal candidate will partner closely with revenue cycle, clinical, and IT teams to ensure efficient charging processes that support clean claims and maximize reimbursement.

Key Responsibilities

Support, maintain, and optimize Epic HB Charging workflows, including charge router, charge review work queues, and charge edits Act as a subject matter expert for charge capture and charging processes within the hospital billing lifecycle Configure and maintain Epic charging-related build, including rules, edits, work queues, and automation tools Collaborate with revenue cycle and operational leaders to identify gaps in charging processes and implement system and workflow improvements Investigate and resolve charging issues, including missing charges, incorrect charge routing, and claim edit failures Support charge reconciliation processes to ensure completeness and accuracy of billing Participate in system upgrades, testing cycles, and go-lives, including unit testing, integrated testing, and validation of charging workflows Monitor charge-related metrics and KPIs to proactively identify trends and opportunities for improvement Ensure compliance with regulatory and organizational billing standards Develop and maintain documentation for charging workflows, build, and support processes

Required Qualifications

Epic HB Certification – Required (Charging/Charge Router experience strongly preferred) 4–6+ years of hands-on Epic HB experience, with a focus on charging and charge capture workflows Strong experience supporting hospital revenue cycle operations, including patient accounting, billing, and claim generation Deep understanding of end-to-end revenue cycle processes, especially charge capture, edits, and claim accuracy Proven experience with Epic system build, troubleshooting, and optimization related to charging Strong analytical and problem-solving skills with the ability to manage complex issues independently Excellent communication skills with experience partnering with both technical and operational stakeholders Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $125,000 to $135,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.