Executive Assistant to Chief Innovation Officer

Executive Assistant to the Chief Innovation Officer Location: Austin, Texas, USA (Remote) Reports To: Chief Innovation Officer Role Type: Full-Time, Remote About QuikStor QuikStor is the leading SaaS facility management platform for the self-storage industry, delivering a purpose-built, scalable system that serves as the foundation for intelligent automation and modern facility operations. We are in rapid growth mode, backed by significant capital from self-storage industry veterans who share our vision to build the most advanced and scalable operating system for storage operators worldwide. Role Overview The Executive Assistant is a high-trust, high-tempo role supporting the Chief Innovation Officer, who runs day-to-day operations across various aspects of the business. This role is responsible for managing a demanding, multi-time-zone calendar, coordinating frequent travel, preparing the executive for back-to-back meetings, and keeping a constant stream of priorities organized and moving. This is not a clerical role. The Executive Assistant is a trusted partner who anticipates needs rather than waiting for instructions, exercises sound judgment with sensitive information, and operates with precision in a fast-changing environment. The executive splits time between Austin and our El Segundo, California headquarters, and works regularly with our engineering team in Eastern Europe. Early-morning calls with the European team are a standing part of the week, and this role is part of them.

Key Responsibilities

Executive & Calendar Support

• Own and defend a complex calendar across US Central, US Pacific, and Central European time zones
• Anticipate scheduling conflicts and resolve them before they become problems
• Protect the executive's time and priorities across multiple businesses

Travel & Logistics

• Coordinate frequent domestic and periodic international travel, including itineraries, ground logistics, and rapid rebooking when plans change
• Manage expenses, reconciliations, and reporting with accuracy and discipline

Communications & Meeting Preparation

• Join early-morning standing calls with the European team, capture notes and action items, and drive follow-through
• Prepare briefing materials, agendas, and follow-ups for internal and external meetings
• Draft, proof, and polish correspondence on the executive's behalf in a professional voice

Cross-Functional Coordination

• Track commitments across teams and businesses and ensure nothing falls through the cracks
• Coordinate with internal leaders and external partners on the executive's behalf

Confidentiality & Judgment

• Handle confidential matters with complete discretion
• Exercise sound, independent judgment in ambiguous situations

Required Qualifications

• 4+ years supporting a senior executive, ideally a founder, CEO, or C-level operator
• Genuinely tech-savvy: fast with modern software, comfortable learning new tools quickly, and able to troubleshoot independently
• Exceptional attention to detail
• Strong written communication and a polished, professional voice
• A fast learner who thrives in ambiguity and a fast-changing environment
• Calm under pressure and comfortable with early starts to support the European time zone
• Discretion and sound judgment with sensitive information

Preferred Qualifications

• Experience supporting an executive across multiple time zones or international operations
• Experience in a software, technology, or high-growth environment
• Familiarity with travel and expense tools and modern productivity software

Location & Work Environment This is a remote, work-from-home position based in Austin, Texas. Day-to-day work is performed remotely, with occasional in-person meetings in the Austin area with the executive as needed and travel to our Los Angeles headquarters up to quarterly. Early-morning availability for standing calls with the European team (as early as 7:00 AM Central) is required. This is a salaried position. While traditional Monday through Friday working hours are the norm, occasional after-hours work will be required to support the needs of the executive. Benefits · Medical, Dental, Vision, and Life Insurance · 401k Retirement Plan · Vacation and Sick Time · Annual Bonus · Employee Assistance Program · Education Assistance Program · Employee Discount Store · Discounted Storage QuikStor is an equal opportunity employer. QuikStor does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].