Experienced Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA Opportunity at careerzynith

Are you a passionate and driven individual with a flair for languages, customer service, and sales? Do you have a strong desire to grow your career and make a meaningful impact in the lives of others? Look no further than careerzynith, a leading global customer experience technology and services company, as we seek an Experienced Bilingual Customer Service and Sales Representative to join our dynamic team. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely, you will be an integral part of careerzynith's mission to bring humanity to business. You will have the unique opportunity to connect with customers, provide exceptional service, and drive sales growth while working in a supportive and inclusive environment. With careerzynith, you will have the chance to develop your skills, advance your career, and make a real difference in the lives of our customers.

About careerzynith

careerzynith is a global leader in customer experience technology and services, dedicated to designing, implementing, and delivering transformative customer experiences for some of the world's most iconic and disruptive brands. With a presence on six continents and a team of over 10,000 employees, careerzynith is committed to living by a set of customer-focused values that guide our relationships with clients, their customers, and each other.

What You'll Be Doing

As an Experienced Bilingual Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients' customers. Your primary duties will include:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

What You Bring to the Role

To be successful in this role, you will need to possess the following skills and qualifications:

• Bilingual in English and Spanish
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• Strong customer service orientation, including empathy, compassion, and listening skills
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

As an careerzynith employee, you can expect a supportive and inclusive work environment that values your growth and development. Some of the benefits you can expect include:

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course, and you'll be paid for your time to boot
• All state licensing exam fees covered by careerzynith and yearly renewal of license provided by careerzynith as your employer
• A base wage of $16/hr while studying for your state exam, with an increase to your base pay and eligibility for performance-based bonuses once you are licensed
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives, and more

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our careerzynith community is here for you as one dynamic, global family.

About careerzynith's Culture

careerzynith is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. careerzynith embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

How to Apply

If you're a motivated and customer-focused individual with a passion for languages and sales, we encourage you to apply for this exciting opportunity. Please visit our website at [careerzynith website URL] to learn more about careerzynith and our available positions. Apply for this job