Experienced Full Stack Customer Lending Representative – Phone Sales (Fully Remote)
Join careerzynith's Dynamic Sales Team and Revolutionize the Mortgage Industry
Are you a highly motivated and results-driven sales professional looking for a new challenge? Do you thrive in fast-paced environments and enjoy building strong relationships with customers? Look no further! careerzynith is seeking an experienced Full Stack Customer Lending Representative to join our dynamic sales team. As a key member of our team, you will be the first point of contact for our consumers who are searching for the best product that fits their needs.
About careerzynith
careerzynith is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch, careerzynith has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, careerzynith enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions.
Responsibilities
As a Full Stack Customer Lending Representative, you will be responsible for:
- Handling 200-300 calls per day on an outbound dialer, providing excellent customer service to prospective customers and building rapport quickly.
- Verifying information submitted by the consumer through an online inquiry.
- Identifying customer's goals and objectives.
- Sending quality lead transfers to our Loan Officers who are licensed and able to continue the conversation.
- Collaborating with cross-functional teams to ensure seamless customer experiences.
- Staying up-to-date with industry trends and regulatory requirements to provide expert advice to customers.
Requirements
To be successful in this role, you will need:
- 2+ years of outbound Call Center Experience, with a proven track record of meeting or exceeding sales targets.
- 2+ years of Customer Service and/or Sales Experience, with a strong understanding of customer needs and preferences.
- Ability to handle high volume phone calls and various rebuttals, with a focus on providing exceptional customer service.
- Exceptional verbal, written, and interpersonal communication skills, with the ability to build strong relationships with customers and colleagues.
- Proficient Computer and Data Entry Skills, with experience using CRM software and other sales tools.
- High School Degree or equivalent, with a Bachelor's degree preferred.
Why Join careerzynith?
* Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people who share your values.
- Extensive internal growth and professional development opportunities, including tuition reimbursement.
- Comprehensive benefits package, including Medical, Dental, Vision, and Wellness programs.
- Generous paid time off for both exempt and non-exempt positions.
- Opportunities to work with cutting-edge technology and innovative products that make a real difference in people's lives.
Compensation and Benefits
* Base pay is one part of our total compensation package for Customer Lending Representatives. The base hourly rate for this role is $17/hour, with a monthly bonus incentive.
- Comprehensive benefits package, including Medical, Dental, Vision, and Wellness programs.
- Generous paid time off for both exempt and non-exempt positions.
- Opportunities for career growth and professional development, including tuition reimbursement.
How to Apply
If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!
Equal Opportunity Employer
careerzynith is an equal opportunity employer and values diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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