Experienced HR Shared Services Representative – Remote Work Opportunity at careerzynith

About careerzynith

careerzynith is a leading global entertainment company that has revolutionized the way people consume media. With over 236 million paid memberships in over 234 countries, we provide a vast library of TV series, documentaries, feature films, and mobile games across a wide range of genres and languages. Our mission is to entertain, inform, and connect with our members, and we're looking for talented individuals to join our team.

About the Role

We're seeking an experienced HR Shared Services Representative to join our team at careerzynith. As a key member of our HR Shared Services team, you will be the primary point of contact for all HR inquiries, from initial requests to fulfillment. You will work closely with our local and global teams to resolve employee issues in a timely manner, leveraging your exceptional stakeholder management skills and customer support mindset.

Key Responsibilities

• Ensure the accuracy of employee data through the control of employee structures and processes.
• Assist with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work.
• Have the opportunity to research new tools and strategies that can be implemented to simplify, optimize, and automate work across our Talent organization.
• Help create, write, and maintain our HR knowledge base for employees.
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding).
• Perform system and testing audits as required to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies.

Required Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Demonstrated experience with the Workday HCM tool.
• Demonstrated experience in Mass Uploads (EIB).
• Strong project management, communication, and customer support skills.
• Strong analytical skills, including intermediate to advanced skills in Excel.
• Strong interest in HR and the ability to provide results in a fast-paced, high-volume environment.
• Ability to troubleshoot using rigorous logic and strategies to resolve complex problems.
• A degree in HR, Business, IT, or a related field is preferred but not required.
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus.
• Experience with Zendesk ticketing system is a plus.

Why Join careerzynith?

As an HR Shared Services Representative at careerzynith, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. You will be part of a dynamic and fast-paced environment that is constantly evolving and improving. Our company culture values innovation, collaboration, and employee growth, and we offer a range of benefits and perks to support your well-being and success.

What We Offer

We offer a competitive salary and a range of benefits, including:

• Flexible work arrangements, including remote work options.
• A comprehensive benefits package, including medical, dental, and vision insurance.
• A 401(k) retirement plan with company match.
• Generous paid time off and holidays.
• Professional development opportunities, including training and education programs.
• A dynamic and inclusive work environment that values diversity and inclusion.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to hearing from you!