Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026 at careerzynith

At careerzynith, we're not just a leading airline – we're a dynamic organization that's constantly pushing the boundaries of innovation and excellence. As a forward-thinking company, we're committed to building a strong, diverse, and values-driven leadership pipeline through our Commercial & CX Strategy MBA program. This 12-week summer internship program is designed to equip talented MBAs with the skills, knowledge, and experience needed to tackle some of our biggest challenges and drive business growth.

About careerzynith

careerzynith is a global airline that's passionate about delivering exceptional customer experiences and driving business success. With a rich history of innovation and a commitment to excellence, we're constantly seeking talented individuals who share our vision and values. Our Commercial & CX Strategy MBA program is a key part of our leadership development strategy, and we're excited to welcome talented MBAs to our team for the summer of 2026.

Job Summary

As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to work on a strategic project within one of our Commercial and CX departments, located in our Atlanta headquarters. You'll be part of a dynamic team that's dedicated to driving business growth, improving customer experiences, and developing innovative solutions to complex challenges. This is an exceptional opportunity to gain hands-on experience, build your skills and knowledge, and make a meaningful contribution to our organization.

Key Responsibilities

As an MBA Intern, Commercial/Customer Strategy, your key responsibilities will include:

• Working on a strategic project within one of our Commercial and CX departments, such as:

+ CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX. + GLOBAL SALES & DISTRIBUTION: Improve the travel experience for Delta's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. + NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities. + REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. + RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies. + ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of Delta.com by developing online marketing strategies and identifying incremental digital revenue streams. + MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers. + ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

• Collaborating with cross-functional teams to drive business growth and improve customer experiences
• Analyzing complex data and developing insights to inform business decisions
• Developing and implementing innovative solutions to complex challenges
• Presenting findings and recommendations to senior leadership and stakeholders

Essential Qualifications

To be considered for this role, you'll need to have:

• A Master's degree in Business Administration (MBA) or a related field
• 1-2 years of work experience in a related field, such as consulting, finance, or marketing
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop insights
• Excellent communication and presentation skills, with the ability to present findings and recommendations to senior leadership and stakeholders
• Strong business acumen, with a deep understanding of business operations and strategy
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Preferred Qualifications

While not essential, the following qualifications would be highly desirable:

• Experience working in the airline industry or a related field
• Strong knowledge of data analysis and business intelligence tools, such as Excel, SQL, and Tableau
• Experience working with cross-functional teams and collaborating with stakeholders
• Strong understanding of marketing and sales principles, with a focus on customer experience and loyalty
• Ability to think creatively and develop innovative solutions to complex challenges

Skills and Competencies

To succeed in this role, you'll need to possess the following skills and competencies:

• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop insights
• Excellent communication and presentation skills, with the ability to present findings and recommendations to senior leadership and stakeholders
• Strong business acumen, with a deep understanding of business operations and strategy
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams
• Ability to think creatively and develop innovative solutions to complex challenges

Career Growth Opportunities and Learning Benefits

As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to gain hands-on experience, build your skills and knowledge, and make a meaningful contribution to our organization. You'll also have access to a range of learning and development opportunities, including:

• Mentorship and coaching from experienced professionals
• Training and development programs to enhance your skills and knowledge
• Opportunities to attend industry events and conferences
• Access to a range of online learning resources and tools

Work Environment and Company Culture

careerzynith is a dynamic and inclusive organization that's committed to creating a positive and supportive work environment. We're passionate about delivering exceptional customer experiences and driving business success, and we're looking for talented individuals who share our vision and values. Our company culture is built on a foundation of:

• Collaboration and teamwork
• Innovation and creativity
• Customer focus and loyalty
• Diversity and inclusion
• Excellence and continuous improvement

Compensation, Perks, and Benefits

As an MBA Intern, Commercial/Customer Strategy, you'll receive a competitive salary and benefits package, including:

• A stipend to support your living expenses during the internship
• Access to a range of employee benefits, including health insurance, retirement plans, and paid time off
• Opportunities to attend industry events and conferences
• Access to a range of online learning resources and tools

Conclusion

If you're a talented MBA with a passion for business and a commitment to excellence, we'd love to hear from you. As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to gain hands-on experience, build your skills and knowledge, and make a meaningful contribution to our organization. Apply now to join our team and take the first step towards a rewarding and challenging career at careerzynith. [Apply To this Job](https://www.ziprecruiter.com/c/careerzynith/Job/MBA-Intern,-Commercial-Customer-Strategy-(Summer-2026)/-in-Atlanta,GA?jid=2549c111d4955d58&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) [Apply for this job](https://wp.bolthires.com/job/mba-intern-commercial-customer-strategy-summer-2026/) Apply for this job