Fraud Analyst, P2P & Cash Advance
• Job Description:
- Conduct daily reviews of high-risk P2P transfers and cash advance requests to identify fraudulent activity. Investigate suspicious accounts and take appropriate action (e.g., freezing accounts, declining transactions).
- Analyze fraud patterns and emerging trends to identify gaps in current defenses. Work closely with the Risk Strategy team to recommend and test new fraud rules and machine learning model features.
- Investigate complex fraud cases involving social engineering scams, unauthorized access (ATO), and first-party/friendly fraud specific to instant money movement.
- Create and maintain dashboards tracking key fraud metrics (e.g., false positive rates, fraud loss rates, operational SLAs) and report findings to leadership.
- Requirements:
- 2 - 4 years of experience in fraud investigations, risk management, or trust & safety, specifically within fintech, banking, or the payments industry.
- Strong understanding of P2P payment networks (e.g., Zelle, Venmo, CashApp, ACH) and short-term credit/cash advance products.
- Proficiency in data analysis using SQL and Python. Ability to connect the dots across multiple data sources to uncover hidden fraud rings.
- A strong analytical mindset with the ability to make high-quality, high-velocity decisions under pressure.
- Excellent written and verbal communication skills, with the ability to explain complex fraud patterns to non-technical stakeholders.
- Benefits:
- Unlimited PTO, volunteer hours and sabbatical
- Life, STD/LTD, medical, dental and vision insurance
- Highly discounted LifeTime gym membership
- 401k with match
- Collaborative fun co-workers
- The opportunity to join the fastest growing FinTech alongside a team of motivated and driven individuals