Front-End Investigator
About Katch Katch is a leading healthcare technology company specializing in payment integrity and subrogation solutions. We partner with health plans, providers, and other stakeholders to identify, recover, and prevent payment errors—helping our clients reduce costs and improve operational efficiency. Our innovative platform combines advanced analytics, deep industry expertise, and a collaborative approach to deliver faster, more accurate recoveries and better outcomes across the healthcare ecosystem. At Katch, we’re building a fast-growing team that thrives in a startup environment. We look for curious, resourceful problem-solvers who are comfortable wearing multiple hats, working with ambiguity, and moving quickly to deliver results. Ideal candidates are collaborative by nature, eager to learn, and passionate about driving innovation in healthcare. If you’re energized by solving complex challenges and want to make a measurable impact, you’ll feel right at home here. Job Summary Investigate and resolve claims through research, coordination of benefits, and subrogation efforts, ensuring accuracy and compliance. LOCATION: This remote position requires that candidates reside in the following eligible states: Georgia, Florida, Pennsylvania, Kentucky, Texas, Wisconsin, Michigan. Responsibilities: Investigate subrogation, overpayments, and coordination of benefits claims Communicate with members, providers, attorneys, and insurers Review and validate claims data for payment accuracy Negotiate recovery amounts and process disbursements Maintain COB data in claims systems Ensure compliance with regulations such as HIPAA and ERISA Identify and implement process improvements Meet performance targets and manage caseloads Qualifications: High School Diploma or equivalent 2+ years experience in claims investigation or related field Strong communication and collaboration skills Proficiency in claims systems and subrogation tools Knowledge of healthcare coding (CPT, ICD-10) preferred
Benefits
Comprehensive medical, dental, and vision coverage Wellness program with resources for healthy living Health Savings Account (HSA) and Flexible Spending Account (FSA) for tax-free savings Tuition reimbursement opportunities Generous PTO so you can recharge Paid holidays and sick time Leave options to support life’s biggest moments Life and Disability insurance through Unum Voluntary coverage options for added peace of mind (Critical Illness, Accident, Hospital Indemnity, Legal, and Identity Protection) Employee Assistance Program (EAP) for free, confidential counseling and support Backup care when you need it for children, elders, and pets through Care.com Remote work options available for many roles Flexible schedules in select positions For more information about Katch, visit KatchIQ.com. Equal Employment Opportunity at Katch Katch is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, ancestry, religion, sex (including pregnancy), national origin, age, disability (physical or mental), genetic information, sexual orientation, gender identity or expression, marital status, citizenship, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Katch participates in E‑Verify as required by applicable law. In accordance with applicable state and local laws, Katch does not inquire about an applicant’s salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please contact our recruiting team. For information on how we collect and use personal data, please review our Privacy Notice at www.KatchIQ.com