FWRD Preferred Personal Shopper
Meet REVOLVE: REVOLVE is the virtual home for an unrivaled collection of over 700 of the world's most-coveted established and emerging brands in women's and men's designer apparel, shoes and accessories. REVOLVE provides the highest quality online and mobile shopping experience, serving the style-savvy consumer with impeccable customer service. Based in Los Angeles, REVOLVE’s aesthetic is deeply rooted in the Southern California lifestyle from which it was founded, where a savvy view of fashion and fun-loving attitude are infused into the entire REVOLVE customer experience. For more information please visit www.revolve.com. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 800+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel?
- This role can be remote based in Chicago, Texas or New York.
Main purpose of the FWRD Preferred Personal Shopper role: Responsible for selling and growing sales of a qualified group of clients, including FRWD & REVOLVE clients, as well as new clients acquired to FRWD & REVOLVE through personal networking and clientele. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Maintaining robust monthly sales
- Providing elevated customer service and ensuring a luxury experience for assigned clients
- Working within the Preferred Team to ensure clients receive regular and advanced styling edits and client communications
- Working cross-functionally to ensure that there is adequate partnership with the Buying Teams, as well as other departments across the business
- Attend client events as needed, with travel as needed
- Attend training and employee events in Los Angeles, as needed
Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Excellent verbal and written communication skills
- Customer service focus
- Elevated sales skills
- Luxury and designer fashion knowledge
- Teamwork and strong alignment with REVOLVE culture
Minimum Qualifications:
- 7 years of luxury or elevated sales experience
- E-commerce experience
- Extensive knowledge of brand, product, designers and fashion landscape
Preferred Qualifications:
- Strong and engaged personal client relationships
- Extensive working with various CRM tools and POS technologies
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary is $80,000. This role is eligible for commission.