Group Product Manager - Restaurant Execution & Enablement
The Group Product Manager (GPM), Restaurant Execution & Enablement is accountable for the vision, strategy, and measurable outcomes of KFC US restaurant execution technology—ensuring that restaurant systems enable fast, accurate, reliable operations that support guest digital growth at national franchise scale. This leader manages and coaches a team of product managers responsible for core restaurant technologies (e.g., POS/KDS, BOH workflows, menu management, planning/forecasting, and channel/marketplace enablement as applicable). The GPM ensures product teams operate as empowered problem solvers—driving solutions that are valuable, usable, feasible, and viable, and delivered through continuous discovery and delivery. Restaurant execution technology is a tightly coupled system that directly impacts:
- Restaurant throughput and speed of service
- Order accuracy and readiness reliability
- Menu accuracy and time to live for digital menu updates (e.g., aggressive TTL targets)
- Team member experience and operational adoption
- System resilience during peak and incident conditions
This portfolio must perform in the real world: high volume, high variability, and high cost of failure.