Intern - Temporary - Employee Information Systems (Immediate Opening)

Description Temporary Intern – Employee Information Systems Mission The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment. The Temporary Employee Information Systems (EIS) Intern is responsible for timely employee setup and ensuring employee data accuracy across our employee systems. The EIS Intern provides excellent customer service, business partnership, training and support to varied audiences across the organization. The main stakeholders with which the EIS Intern will interact, partner, and collaborate are School Leaders, Executive/Campus Assistants, Payroll, Benefits, Compensation, Staffing & Recruiting, Central Leaders, and HR Application Administrators. He/she will also provide execution support for specific projects across the full project life-cycle. EIS Applications include but are not limited to staff data, payroll, compensation, benefits, applicant tracking, employee onboarding, absence management, time and attendance, performance, compensation, and succession planning. Location This is a full-time remote position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations Travel to IDEA training events or step-back may be required. What You’ll Do – Accountabilities Essential Duties

• Support assigned team with daily operational, administrative, and project-related tasks.
• Assist with organizing, tracking, and maintaining information relevant to team priorities.
• Prepare summaries, reports, presentations, or materials to support team initiatives.
• Support special projects and follow-up activities as assigned.

Additional Duties and Responsibilities:

• Support of processing all new hires and employee changes in our various employee data systems by the EIS deadline set for each employee group during the beginning of year hiring season, and generally within two days of employee onboarding completion during off-cycle hiring.
• Support of ensuring 100% staff data accuracy and integrity across Employee data systems.
• Manage employee data accuracy by ensuring that the initial and employee changes are setup accurately, tracking employee changes across applications, and monitoring ongoing data accuracy.
• Support the identification of opportunities for improvement in the definition of data accuracy by looking for trends in employee data
• Provide excellent customer service and business partnership to all stakeholders. Develop strong relationships with stakeholders. Respond to employee requests within two working days and receive a 95% customer satisfaction rating from all stakeholders.

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.
• Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management.
• Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills.
• Build a Culture of Trust: This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect.
• Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.

Required experience:

• Knowledge in Excel, PowerPoint, and Word
• Strong customer service skills
• Multi-task oriented

Preferred experience:

• Current GPA of 3.3 or higher (preferred)
• Passion for working for underserved communities
• Able to commit to working 40 hours per week
• At least 48 hours complete of