Law Firm Site Manager
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team. Essential Job Responsibilities Serves as the principal liaison between Opensity, the client’s administration and the site employees Provides excellent client white glove customer service to all end-users at the site Provides onsite leadership with the Opensity team, and encourages staff development in their careers Continuously looks for opportunities to increase the efficiency of our on-site operations Seeks opportunities to increase our capabilities and makes recommendations to the key contact Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client Recruits and interviews potential Opensity candidates for available positions at the site Hires, trains, manages, and evaluates all personnel assigned to the site Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports Displays high ethical standard, integrity, work ethic, and loyalty Possesses excellent oral and written communication skills. Capable of handling high volume and demanding client project environments Qualifications & Requirements High School Diploma or equivalent; Associate Degree preferred Previous management experience in a client service oriented field, preferably professional office services experience Detail oriented with good verbal and written communication skills, with the ability to resolve complaints Strong initiative required; ability to work independently with minimal direct supervision Working knowledge of Microsoft products such as MS Word, Excel, and Outlook Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time The Compensation range for this role is up to 80,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. $43,888.00 - $136,233.98 Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment. Follow Us: LinkedIn