Learning & Development Facilitator - Operations - Remote - Immediate Start - Innovative Learning Solutions at Apple

Join Apple's Innovative Learning & Development Team as a Facilitator - Operations Embark on a rewarding career journey with Apple! We are seeking an experienced Learning & Development Facilitator - Operations to join our dynamic team in a remote setting. As a key player in our Learning & Development team, you will have the opportunity to design, develop, and facilitate learning solutions that drive business impact and shape the future of our products. If you're passionate about innovative learning approaches and delivering exceptional learning experiences, we encourage you to apply for this exciting role. About Apple and Our Learning & Development Team Apple is a place where extraordinary people come together to create innovative products and experiences that transform the way people live, work, and play. Our WW Sales Operations Support Learning and Development team is a fast-paced, dynamic environment where we strive to make a real impact through our learning solutions. As a Learning & Development Facilitator - Operations, you will be part of a team that is dedicated to developing learner-centric experiences that align with our business priorities. Job Summary We are looking for an experienced Learning & Development Facilitator - Operations to manage end-to-end learning solutions for our WW Sales Operations Teams. As a facilitator, you will interact with various teams to gather requirements, develop project plans, create content, and facilitate delivery to support the learning needs and opportunities across operations. You will make a substantial impact by developing innovative learning solutions that drive business results and enhance individual and organizational capability.

Key Responsibilities

• Partner with cross-functional teams: Collaborate with teams such as Supply Demand Management, Retail Fulfillment Operations, Reseller Operations, Product Launch Readiness, Logistics, Business Process Re-engineering, and Strategic Data Solutions to develop and deliver best-in-class learning solutions that influence positive behavioral change and align with strategic business objectives.
• Manage learning projects: Oversee learning projects from needs analysis to deployment, considering the complexities of a diverse audience.
• Drive innovative approaches to L&D: Guide policy/process improvements and evangelize innovative and effective approaches to learning.
• Measure and communicate impact: Measure, understand, and communicate the overall impact of learning content on business operations to the leadership of your assigned line-of-business.
• Support organization readiness: Support overall organization readiness and training programs for the roll-out of new tools, processes, and people development initiatives.
• Lead L&D content development: Lead the development and improvement of L&D content/processes and execute with exceptional quality, timeliness, and attention to detail.
• Facilitate coaching sessions: Facilitate coaching sessions to multiple levels (team members and managers).

Essential Qualifications

• Experienced facilitator: Experienced facilitator with the ability to move between soft skills and technical skills training.
• Analytical skills: Sharp analytical skills with experience interpreting complex data for informed decision making.
• Exceptional communication skills: Exceptional communication/facilitation skills, including interpersonal and influencing skills, with the ability to partner with key stakeholders, global counterparts, and executives in a matrixed environment.
• Project management experience: Professional project management experience, which includes end-to-end project/program management experience: conception and initiation, planning, execution, performance/monitoring, and project close.
• Technical training experience: Demonstrated experience in creating highly technical training in a variety of applications, such as eLearning, on-demand, video-instructor-led-training (VILT), instructor-led-training (ILT), blended learning, job aides, etc.

Preferred Qualifications

• Bachelor's degree: Bachelor's degree or equivalent experience.
• Experience facilitating and designing training: A minimum of 3-5 years of experience facilitating and designing training.

Skills and Competencies

• Strategic thinking: Strong ability to think strategically and execute tactically in a fast-changing environment.
• Collaboration and influencing: Ability to collaborate and influence cross-fu