Logistics and Transportation Dispatcher - Freelance, Remote

Logistics and Transportation Dispatcher - Freelance, Remote Our client is a U.S.-based, mission-driven company operating at the intersection of real estate, construction/rebuilding, and financial empowerment, with innovative container-based housing solutions. They support storm-affected communities, veterans, and first-time homebuyers while delivering end-to-end housing and construction services. They leverage AI-driven chatbots to generate high volumes of leads and require strong human execution to convert opportunities and keep operations moving. This role exists to independently manage day-to-day freight dispatching and driver coordination while ensuring strict DOT compliance and profitable load booking. The company's chatbot systems generate significant lead volume and operational work; this role will execute on that output, eliminate costly capacity/pricing errors, and maintain responsive communication during U.S. Eastern business hours. The objective is to protect margins, move freight efficiently, and clear a substantial admin backlog without sacrificing accuracy or compliance. The Impact You'll Make Freight Dispatch and Load Booking

• Source, evaluate, and book profitable loads from load boards, matching freight to the correct truck/equipment type.
• Manage end-to-end coordination with shippers, brokers, and drivers to ensure on-time pickup and delivery.
• Track transportation lanes and pricing to negotiate and maintain profitability.

Driver Recruitment and Compliance

• Vet and hire CDL Class A drivers: validate licenses, equipment suitability, blacklist status, insurance, drug testing, and agreement to terms.
• Ensure ongoing DOT/FMCSA compliance for drivers and operations, maintaining accurate records.
• Coordinate onboarding and communicate expectations, safety, and document requirements.

Capacity, Pricing, and Profitability Analysis

• Calculate truck capacity and tonnage, weight limits, and percentage capacity to avoid under/over-booking.
• Perform per-ton and per-load pricing analysis to protect margins and prevent unprofitable dispatches.
• Monitor load profitability by lane and equipment type; adjust strategies in real time.

AI/Chatbot Workflow Execution and Lead Follow-up

• Action chatbot-generated leads with timely, human follow-up to convert opportunities into booked freight and/or driver hires.
• Maintain and execute on chatbot output using ChatGPT, Flowmatic, and Superhero AI as needed.
• Track lead status, responses, and outcomes in the email system/CRM as directed.

Administrative Operations (Email and Content)

• Clear and send 7,800+ draft emails with accuracy and appropriate personalization where required.
• Post 150+ blog articles to the website/CMS per guidelines, ensuring correct formatting, links, and metadata.
• Maintain daily operational workflows, documentation, and reporting to keep leadership informed.

Skills, Knowledge and Expertise Required:

• Proven experience in intermodal transportation logistics and freight dispatching, including load board sourcing and booking.
• Deep working knowledge of truck/equipment types (including RGN, flatbeds, dry vans, reefers, dump trucks, etc.) and when to use each.
• Strong quantitative skills to calculate truck capacity, weight/tonnage, and per-ton pricing; able to make go/no-go decisions quickly.
• Hands-on experience vetting/hiring CDL Class A drivers and maintaining DOT/FMCSA compliance.
• Availability Monday–Friday, 8am–5pm Eastern Time; excellent written and verbal English communication.

Your Superpowers:

• Technical: Load board navigation; TMS/dispatch workflow; Google Sheets/Excel for capacity and pricing calcs; DOT/FMCSA compliance knowledge; email systems/CRM; basic CMS/blog posting; comfort with ChatGPT, Flowmatic, Superhero AI, and Google research.
• Logistics acumen: Understanding of lanes, market rates, fuel surcharges, and equipment constraints to ensure profitable loads.
• Operational excellence: Detail orientation, strong follow-through, and ability to clear high-volume backlogs without sacrificing accuracy.
• Soft skills: Proactive communicator, calm under pressure, decisive, organized, and accountable with a strong sense of urgency.

You should apply if...

• You thrive in fast-moving logistics environments and take end-to-end ownership of dispatch outcomes and margins.
• You balance speed with precision, catching capacity/pricing issues before they cost money.
• You're comfortable working with AI/chatbot tools but know when and how to add the human touch to convert leads.
• You enjoy wearing multiple hats—dispatch, compliance, driver relations, and admin—and can context-switch without losing quality.
• You can work reliably in U.S. Eastern Time and communicate clearly with drivers, shippers, and internal stakeholders.

What to expect... Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday to Friday | 8am-5pm Eastern Time

Compensation:

• $7 per hour
• No benefits package included

Benefits

About Magic, Inc Magic has connected top remote talent with fast-growing businesses for over 10 years. Founded in San Francisco in 2015, we now have thousands of remote workers around the world. Magic is backed by Sequoia Capital and Y Combinator. Our Hiring Process Stage 1: Applied Stage 2: Interview Stage 3: Review Stage 4: Waitlisted Stage 5: Client Review Stage 6: Final Interview Stage 7: Hired Don't see the right role right now? Register your interest, and we'll reach out when something that fits comes up. Register Your Interest