Loss Prevention Customer Service Associate II - Remote
Join the careerzynith Family and Discover a World of Opportunities in Loss Prevention and Customer Service! At careerzynith, we're not just a company – we're a family of passionate individuals dedicated to delivering exceptional customer experiences and preventing loss. As a Loss Prevention Customer Service Associate II, you'll play a vital role in maintaining a safe and secure environment for our customers and employees. If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you!
About careerzynith
careerzynith is a leading global off-price apparel and home fashion retailer, operating a portfolio of brands that includes Marshalls, TJ Maxx, and HomeGoods. With a rich history of innovation and a commitment to customer satisfaction, we've become one of the world's largest and most successful retailers. Our success is built on a foundation of teamwork, integrity, and a passion for delivering exceptional customer experiences.
Responsibilities
As a Loss Prevention Customer Service Associate II, you'll be responsible for:
- Serving as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
- Maintaining a professional stance in the designated area at the front of the store
- Greeting customers, demonstrating courtesy and respect, and responding to customer requests for assistance
- Observing and reporting any suspicious behavior or critical incidents to LP or store management
- Performing a closing safety sweep of the store with a member of management
- Adhering to all Company policies and procedures, and documenting required incidents in AIIM Case Management
- Performing other duties as assigned
Requirements
To succeed in this role, you'll need:
- 0-2 years of retail or security experience
- Strong verbal and written communication skills
- Sound decision-making skills and ability to take initiative
- Ability to stand for long periods of time and prioritize/organize workload effectively
What We Offer
As a valued member of the careerzynith team, you'll enjoy:
- Competitive salary: $13.05 - $18.25 per hour
- Comprehensive benefits package, including:
+ Associate discount + EAP + Smoking cessation + Bereavement + 401(k) Associate contributions + Child care & cell phone discounts + Pet & legal insurance + Credit union + Referral bonuses + 401(k) match + Medical/dental/vision + HSA + Health care FSA + Life insurance + Short/long term disability + Paid parental leave + Paid holidays/vacation/sick + Auto/home insurance discounts + Scholarship program + Adoption assistance
Career Growth Opportunities and Learning Benefits
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Loss Prevention Customer Service Associate II, you'll have access to:
- Ongoing training and development programs to enhance your skills and knowledge
- Opportunities for advancement to leadership roles within the company
- A supportive and inclusive work environment that encourages collaboration and innovation
Work Environment and Company Culture
careerzynith is a dynamic and fast-paced work environment that's always evolving. As a Loss Prevention Customer Service Associate II, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences. Our company culture is built on a foundation of:
- Respect and inclusivity for all employees
- Open communication and transparency
- A commitment to innovation and continuous improvement
- A focus on customer satisfaction and loyalty
How to Apply
If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you! Apply now to join the careerzynith family and take the first step towards a rewarding new role. Apply for this job