Medical Accounts Receivable Specialist

About the position IRG Physical & Hand Therapy is the premier provider of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded in our communities and strive to make a positive impact on where we live, work, and play. IRG is a company that provides a fun, dynamic, and supportive environment for patients and employees. The Position The Medical Accounts Receivable Specialist plays a critical role in the day-to-day medical billing operations at IRG. This position is responsible for managing accounts receivable processes while building strong relationships through excellent customer service with clinical staff, patients, and insurance partners. This is a position that offers a hybrid schedule, with three days onsite at the IRG Administrative Office and two days remote each week.

Responsibilities

• Collaborate with team members to resolve billing issues and continuously improve workflows
• Communicate effectively with providers, patients, and insurance representatives to address billing inquiries and resolve discrepancies
• Generate and analyze daily, weekly, and monthly billing and A/R reports to support operational and financial decision-making
• Analyze claim denials, contact payors, submit corrections, and manage appeals as needed
• Maintain accurate accounts receivable records, including posting payments, processing credits/refunds, and managing account balances
• Identify opportunities to streamline billing processes to improve accuracy and efficiency
• Participate in system upgrades and enhancements related to billing and reporting software

Requirements

• Minimum of 2+ years of medical billing experience preferred
• Working knowledge of CPT, ICD-10, and HCPCS codes
• Familiarity with electronic health records (EHR) and practice management systems
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Excellent attention to detail and data entry accuracy
• Ability to work independently while also collaborating effectively within a team
• Reliable transportation required for onsite work at the IRG Administrative Office

Benefits

• Paid Time Off (holidays, vacation, sick, and personal time)
• Continuing education funds
• Student loan repayment program
• 401(k) with employer match
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Long-term disability coverage
• Life and AD&D insurance