Online Personal Stylist

Join Style Alert as a Personal Stylist! Did you know that Fashion Resale is the fastest growing category in fashion? We are a venture-backed fashion tech company that eliminates the addiction to fast fashion and waste by sourcing the best pre-owned designer items and delivering them to customers in a curated way, via personalized text messages from our personal stylists. To do this, we solve complex personalization problems and combine the best of stylist and software. The result? Unique designer items personally matched to customers at accessible price points, and new life given to high quality fashion that would otherwise be wasted. So how does it work? When a personal stylist finds a unique piece a customer may like, they text it via SMS.The customer can respond with a Buy or Pass, or give feedback and make specific requests. Once we confirm your order via text, the items are shipped directly to the customer. No more hassle of searching endlessly for items online, filtering through e-commerce sites for hours, and filling out payment info again and again. Our fulfillment center is based in New Jersey and our customers are all US based. We are looking for Personal Stylists from around the world to join our growing, globally distributed, team working remotely ( 9AM – 5 PM PST). The ideal candidate has personal styling experience, is tech-savvy, has a strong fashion sense, great brand awareness and is passionate about helping women curate stellar personal style. We are looking for a candidate who is a positive self-starter, understands how to effectively manage their time, possesses a strong eye for putting together outfits, and is passionate about environmental sustainability. Some specific things you will do

• Use our platform to personally style a list of dedicated customers assigned to you based on their preferences and needs
• Achieve and maintain various styling performance metrics to meet customer styling satisfaction
• Stay up to date with current fashion trends and all things fashion to be a source of trusted knowledge for customers
• Host short closet consultation zoom calls with customers to better understand their needs and preferences
• Think critically about our existing customer styling practices and how we can improve them based on daily interactions with customers and their feedback
• Build trusting relationships with your customers so they get great value from the service

Tools you’ll use

• Our Styling Platform
• Slack
• Zoom
• Upwork

Requirements

• Personal styling experience (or retail sales experience with women’s fashion)
• Excellent verbal and text communication skills to engage with customers and create rapport as their personal stylist – fully fluent in English
• Ability to style a wide-range of customers by demonstrating a clear understanding of body type, sizing, style preferences, customers geography, and age
• Strong sense of designer brands product knowledge
• Sales-driven: drive revenue and retention by listening to customers needs and delighting them with your styling suggestions
• Ability to learn new software and systems for communicating with customers
• Able to work 20-40 hours weekly during allotted hours to meet customers needs
• Must have your own computer