Program Manager IV, Design & Innovation

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview:

• *Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.**

Manages innovation programs and initiatives of varying complexity, overseeing planning, execution, and cross-functional implementation across the organization. Leads or supports programs—from concept development through testing, evaluation, and implementation—while fostering a culture of curiosity, creativity, and continuous learning aligned with Sutter Health’s innovation standards and values. Shapes ideas into actionable solutions by enabling and supporting frontline staff, clinicians, and cross-disciplinary teams as they explore, pilot, and scale new approaches. Develops and monitors program objectives, manages resources and performance, and advances departmental innovation goals—helping position Sutter Health as a leading innovator in healthcare. Job Description:

• *Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.**

EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Business Administration or related field

TYPICAL EXPERIENCE:

• 8 years recent relevant experience.

PREFERRED EXPERIENCE:

• Program management tooling (Smartsheet, Asana, Jira) at scale (multi-workstream tracking)
• Advanced Excel (financial modeling, scenario analysis) + SQL proficiency for data extraction
• Dashboarding & data visualization tools (Tableau, Power BI, Looker)
• Process improvement certifications (Lean, Six Sigma)
• Change management certification (Prosci/ADKAR or equivalent)
• Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives
• Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)
• Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)
• Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions
• Advanced presentation development (PowerPoint) and executive-level data storytelling

SKILLS AND KNOWLEDGE:

• Knowledge and understanding of strategic planning, including group facilitation and plan development.
• Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.
• Well-developed communication and interpersonal skills.
• Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $131,996.80 to $197,995.20 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.