QA Engineer

THE COMPANY: Dutch Pet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits. We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers – offering real relief and convenience for pets and their families. As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.” Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made-up of successful startup founders (Hims, PlushCare, Nasty Gal) with expertise in scaling enterprises (TripAdvisor, Walmart). Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care. THE ROLE: We are currently seeking a motivated, hands-on, and customer-oriented QA Engineer to join our growing tech team. In this role, you will work directly with the engineering and product teams to ensure quality, consistency, and performance across our applications. You will report to the Director of Quality Assurance. \n What You'll Do: You’ll Do: Collaborate with engineering, product, customer support, data, etc Ability to provide production support to the CX support team Review requirements, specifications, and technical design documents to provide timely and meaningful feedback Estimate, prioritize, plan, and coordinate testing activities Work with Developers and Product Managers to develop a complete test plan for assigned projects Manual, API and Automation testing Identify, record, document thoroughly, and track bugs Perform thorough regression testing when bugs are resolved Coordinate and participate in code deployment Learn processes and systems between and within departments that rely on technology, and look for opportunities for improvement. What You'll Bring: Minimum of 3 years of testing experience working in a QA capacity Hands-on experience with AI tools Hands-on experience with automated testing tools Hands-on experience with API testing tools Experience with various browsers and operating systems, including mobile platforms Ability to multitask and prioritize workload Knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Experience working in an Agile/Scrum development process Strong communication skills Experience with performance and/or security testing is a plus Knowledge of SQL/Postgres and scripting is a plus Why Work for Dutch? Competitive salary range between $85K - $95K CAD Remote working location Health, Dental and Vision Insurance Life and Disability Insurance Flexible PTO Mental Wellbeing Options Robust Holiday Schedule Registered Retirement Savings Plan Growth Opportunities! Dutch Guiding Principles: Pets First – business and medical decisions are always guided by the pet’s best interest. We’ll never compromise on pet health and we’re all here because we care about their well-being Agile Like a Cat – We have a bias toward swift action, while maintaining quality and accuracy. For us, that means being able to turn on a dime, like a cat, analyze our options – even ones that may not be on the table – then execute without perfection getting in the way Creativity is our Catnip – Creativity feeds us and helps us push boundaries to always find better solutions, making the complex more accessible and easier to understand Be the Human Your Dog Thinks You Are – Be kind, show care for your colleagues, and even if you’re an expert - give others context, reinforce the positive, and help them understand. \n