Real Estate Closing Transaction Coordinator
About the position The Real Estate Sales Closing Coordinator plays a critical role in ensuring financial accuracy, consistency, and integrity across the business. This position works closely with agents, managers, vendors, and internal accounting teams to balance commission and escrow accounts, align reporting across all offices, and support the timely and accurate payment of commissions. This role requires deep knowledge of real estate transactions and the ability to learn and apply the unique policies, commission structures, and procedures of all 26 Baird & Warner offices. Location: Split between Chicago and Schaumburg Hours: Monday-Friday 8:30am-5pm Responsibilities
- Review, audit, and reconcile commission and escrow accounts to ensure all transactions are balanced and accurate.
- Process closed transactions and ensure proper and timely payment of agents, cooperating agents, and vendors.
- Review and process commission checks, including correct deductions, adjustments, and exceptions.
- Run, analyze, and balance daily, monthly, and ad-hoc escrow and commission reports.
- Ensure commission and financial reporting is consistent and aligned across all offices and departments.
- Accurately enter and maintain mortgage, closing, and commission data in internal systems.
- Process earnest money deposits and wire transfers.
- Maintain and update cooperating broker and vendor records.
- Work directly with agents, branch administrators, managers, and vendors to resolve commission questions, discrepancies, and complex scenarios.
- Provide professional guidance and support to branch office administrators and sales associates regarding commission policies, procedures, and transaction issues.
- Learn and apply the unique commission structures, policies, and operational procedures of all 26 offices.
- Identify trends, errors, or inconsistencies in reporting or processing and recommend improvements.
- Assist with audits, month-end close activities, and special financial projects as needed.
- General office duties including customer service requests, filing, phones, and projects.
- Supporting all of B&W’s business units
- Learning and fully understanding Commission plans, fee schedules, Receivables.
Requirements
- Strong computer skills including Microsoft Excel, Word, and Gmail required; Zendesk and Profit Power experience preferred.
- Excellent math and analytical aptitude with strong attention to detail.
- Highly organized and able to manage multiple priorities in a fast-paced environment.
- Strong data entry and reconciliation experience.
- Excellent written, verbal, and customer service skills.
- Professional, solutions-oriented communication style when working with agents, managers, and vendors.
- Ability to learn and retain complex commission structures and office-specific policies.
- Team-player attitude with a strong sense of accountability and ownership.
- Detail-oriented with strong follow-through.
- High School Diploma or equivalent required; associate’s or bachelor’s degree in accounting, finance, or business a plus. Nice-to-haves
- Mortgage experience is a plus.
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
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