Remote Client Benefits Specialist

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to build meaningful careers helping individuals and families understand important supplemental benefit programs. This fully remote opportunity offers structured training, ongoing mentorship, and a supportive team environment designed for long-term growth. In this role, you will connect with individuals who have requested information about available benefit programs. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work–life balance Clients have requested information — no cold outreach required Comprehensive training and licensing support Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Medical reimbursement program for qualifying expenses Equity opportunities for qualifying team members Leadership development and advancement opportunities Collaborative, service-driven team culture What You’ll Be Doing Meet with clients virtually using Zoom Connect with individuals who have requested information about benefit programs Review eligibility and help determine qualification based on program guidelines Walk individuals and families through available options Answer questions and guide clients through next steps Support clients through onboarding and ongoing communication Maintain accurate digital records and follow-up Who Thrives in This Role Strong communicators who enjoy helping others Organized professionals comfortable working independently Individuals confident using video conferencing and digital tools Candidates motivated by personal growth and professional development Customer service or client-facing experience is helpful but not required No prior industry experience is required—training is provided.

Requirements

Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States About AO Globe Life For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. With a remote-first workforce and a culture built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a real impact.