[Remote] Clinical Business Analyst – Ambulatory
Note: The job is a remote job and is open to candidates in USA. SereneAid is seeking an experienced Clinical Business Analyst – Ambulatory to support a large-scale Clinical Information Solution implementation initiative in New Brunswick. This role will serve as a key subject matter expert responsible for analyzing, designing, and implementing ambulatory care workflows within a province-wide Electronic Health Record transformation program.
Responsibilities
- Gather, analyze, and document business and system requirements for ambulatory care workflows
- Conduct current-state and future-state workflow assessments and gap analyses
- Facilitate workshops and stakeholder engagement sessions with physicians, nurses, nurse practitioners, and allied health professionals
- Develop process maps, business requirements documents, use cases, user stories, and training materials
- Support the design, validation, and testing of clinical content
Skills
- University degree in Healthcare, Business Administration, Information Technology, or a related discipline, or an equivalent combination of education and experience
- Minimum 5 years of experience as a Clinical Business Analyst or Clinical Informatics Analyst focused on ambulatory care
- Minimum 5 years of experience working with acute care EHR/CIS systems supporting ambulatory healthcare operations
- Minimum 3 years of experience participating in Health Information System (HIS) or Clinical Information System (CIS) implementation projects
- Strong experience in: Requirements Gathering, Business Process Analysis, Workshop Facilitation, Use Case Development, Clinical Workflow Design, Documentation and Process Mapping
- Availability to start on or around June 29, 2026
- Clinical Informatics
- Business Analysis
- Ambulatory Care Workflows
- Healthcare Information Systems (HIS/EHR/CIS)
- Requirements Gathering & Documentation
- Process Mapping & Workflow Analysis
- Stakeholder Management
- Workshop Facilitation
- System Testing & Validation
- Change Management
- JIRA
- Microsoft Office 365
- Experience with ambulatory care workflows including: CPOE, Clinical Documentation, Order Sets, Pharmacy, Medical Imaging, Laboratory Services
- Bilingual communication skills (English and French)
- Experience facilitating workshops with healthcare providers and stakeholders
- Strong stakeholder engagement and relationship management skills
- Experience managing multiple projects and workstreams simultaneously
- Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Visio, Outlook, Teams)
- Experience using Atlassian JIRA
- Previous experience within public healthcare organizations, health authorities, or government healthcare programs
Benefits
- Monthly travel to New Brunswick required (travel expenses covered)
- Occasional evening or weekend work may be required based on project needs
Company Overview