[Remote] Clinical Specialist, Ventilation
Note: The job is a remote job and is open to candidates in USA. ZOLL Cardiac Management Solutions is dedicated to improving patient outcomes through innovative medical technologies. The Clinical Specialist for Ventilation will drive sales by enhancing customer satisfaction and retention during the clinical education and implementation process, providing support throughout both pre- and post-sale stages.
Responsibilities
- Customer Support: Interface with large competitive conversions and selective North American Ventilation customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management
- Deployment - Support new competitive conversions
- Pre-sale awareness of ZOLL products & depth
- Equipment set-up
- Post-sale training and development - (Classroom & field ride-alongs)
- Post-sale troubleshooting
- Post-sale follow-up
- On-site deployment & training timelines
- Post-deployment satisfaction survey
Skills
- Minimum 5 years clinical experience as a respiratory therapist required
- Licensed Respiratory Therapist or at least one NBRC Credential
- Ability to meet requirements in vendor credentialing services, e.g., Reptrax, Vendormate, etc
- Ability to develop strong relationships with key opinion leaders
- Strong leadership, team building, negotiation, and execution skills in a selling environment
- Strong presence, presentation, and communication skills
- Ability to think strategically and position company and products for success
- Must be highly organized and able to execute tactics in a timely manner
- Professional verbal and written communication skills
- Proficiency in using Outlook, WebEx, Zoom, Teams, PowerPoint, Excel, SFDC, etc
- Valid driver's license
- Employee shall secure and maintain the credentials required by Zoll Medical and its customers
- Must be able to lift a minimum of 35 lbs. without limitations or constraints
- Up to 80% travel required
Benefits
- Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com
Company Overview