Remote Operations Team Lead

AO Globe Life is expanding its leadership team and hiring experienced professionals who are ready to mentor, develop talent, and drive results in a fully remote environment. In this role, you’ll connect with individuals who have requested information about available benefits while also leading and developing a team focused on performance, growth, and service. What You’ll Be Doing Meet with clients virtually using Zoom Walk individuals and families through available programs Answer questions and guide clients through next steps Maintain simple digital records and follow-ups Deliver a professional, client-first experience Recruit, mentor, and support team members Lead training sessions, coaching calls, and team meetings Set expectations and track individual and team performance Why Leaders Apply 100% remote — lead from anywhere in the U.S. Flexible scheduling with autonomy Clients have already requested to be contacted Ongoing leadership training and mentorship Clear advancement into higher-level leadership roles Performance-driven environment with strong growth potential Collaborative, accountability-focused team culture What You’ll Need Must be authorized to work in the United States Experience in leadership, management, or client-facing roles Strong communication, coaching, and organizational skills Comfortable working remotely and using digital tools Results-driven and self-motivated Laptop or computer with camera + reliable internet About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on leadership development, service, and long-term career growth.