[Remote] Patient Accounts Director

Note: The job is a remote job and is open to candidates in USA. Chartis is a healthcare consulting firm dedicated to transforming US healthcare. The Patient Accounts Director will oversee the operational, financial, and personnel activities of the Patient Accounts department, ensuring compliance with regulations and optimizing service delivery across various departments.

Responsibilities

• Achieves established performance targets by engaging multiple disciplines, departments, and staff across Health Care
• Confers with physicians and department managers to resolve operational problems and optimize service delivery
• Acts as liaison between the Hospital Patient Accounts Department and physicians, hospital staff, the public, and third-party reimbursement agencies
• Manages people, relationships, and processes to maximize results and promote stakeholder engagement
• Promotes collaboration and teamwork, and champions service excellence initiatives throughout the department
• Coordinates financial reporting activities with departments such as general accounting, reimbursement, compliance, and university physicians
• Maintains current knowledge of third-party payor regulations and initiates corrective actions to support compliance with federal and state program requirements
• Develops long-range strategies for access planning and management, addressing changes in reimbursement and clinical environments in collaboration with internal and external partners
• Directs and monitors department functions, including billing, credit and collections, cashiers, cash control, data entry, data control, and insurance operations
• Represents Health Care in court actions related to patient account collections and resolves complex reimbursement and billing issues
• Ensures billing and collection practices comply with federal and state laws, and that policies are aligned with Health Care standards
• Directs operational activities and identifies areas for improvement through performance metrics and quality initiatives

Skills

• Directs the operational, financial, and personnel activities of the Patient Accounts department
• Achieves established performance targets by engaging multiple disciplines, departments, and staff across Health Care
• Confers with physicians and department managers to resolve operational problems and optimize service delivery
• Acts as liaison between the Hospital Patient Accounts Department and physicians, hospital staff, the public, and third-party reimbursement agencies
• Manages people, relationships, and processes to maximize results and promote stakeholder engagement
• Promotes collaboration and teamwork, and champions service excellence initiatives throughout the department
• Coordinates financial reporting activities with departments such as general accounting, reimbursement, compliance, and university physicians
• Maintains current knowledge of third-party payor regulations and initiates corrective actions to support compliance with federal and state program requirements
• Develops long-range strategies for access planning and management, addressing changes in reimbursement and clinical environments in collaboration with internal and external partners
• Directs and monitors department functions, including billing, credit and collections, cashiers, cash control, data entry, data control, and insurance operations
• Represents Health Care in court actions related to patient account collections and resolves complex reimbursement and billing issues
• Ensures billing and collection practices comply with federal and state laws, and that policies are aligned with Health Care standards
• Directs operational activities and identifies areas for improvement through performance metrics and quality initiatives

Benefits

• Medical
• Dental
• Vision
• HSA
• FSA
• Disability insurance
• Life insurance
• 401(k) match
• Paid time off
• Wellness stipend
• Additional voluntary benefits

Company Overview