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[Remote] Principal AI Engineer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Taxwell is a leading digital tax filing platform formed from the combination of Drake Software and TaxAct. They are seeking a Principal AI Engineer to lead the design, development, and deployment of AI-powered systems, focusing on customer-facing AI capabilities and internal automation.

Responsibilities

  • Design and build AI-powered applications for internal users and customers
  • Architect and deploy agentic and multi-agent systems that automate workflows and solve complex business problems
  • Build and optimize retrieval-augmented generation (RAG) systems using proprietary data and knowledge sources
  • Fine-tune, adapt, and evaluate foundation models for domain-specific use cases
  • Develop shared AI platforms, services, and tooling that enable teams to build AI-powered solutions efficiently
  • Evaluate and integrate commercial, open-weight, and frontier AI models
  • Partner with Product, Engineering, Operations, Security, and business stakeholders to identify and deliver high-impact AI initiatives
  • Establish best practices for AI architecture, evaluation, observability, governance, and reliability
  • Measure system effectiveness through experimentation, telemetry, and user feedback

Skills

  • 8+ years of experience in software engineering, ML, NLP, applied AI, Data Science, or related disciplines
  • Proven experience designing, deploying, and operating production AI systems
  • Strong hands-on experience with LLMs, RAG, agent orchestration, and AI-powered applications
  • Experience designing and deploying agentic and multi-agent systems
  • Experience fine-tuning, adapting, or evaluating foundation models using techniques such as SFT, LoRA, QLoRA, reinforcement learning approaches, or other parameter-efficient methods
  • Strong understanding of model behavior, embeddings, retrieval systems, evaluation frameworks, and AI system performance
  • Strong Python development skills
  • Experience with vector databases and semantic retrieval architectures
  • Experience deploying cloud-native applications on AWS, Azure, or GCP
  • Strong systems design and architectural skills
  • Background in machine learning, NLP, information retrieval, applied AI, or data science
  • Experience with MCP (Model Context Protocol), tool integration frameworks, and agent communication architectures
  • Experience with LangGraph, LangChain, ADK, CrewAI, AutoGen, or similar frameworks
  • Experience building AI platforms, copilots, or workflow automation solutions
  • Experience developing customer-facing AI products
  • Experience building vertical AI applications or domain-specific AI products
  • Experience in regulated industries such as fintech, tax, healthcare, or financial services

Company Overview

  • TaxACT develops a tax preparation software that offers guidance and ensures a maximum tax refund. It is a sub-organization of Blucora. It was founded in 1998, and is headquartered in Cedar Rapids, Iowa, USA, with a workforce of 51-200 employees. Its website is http://www.taxact.com/.
  • Company H1B Sponsorship

  • TaxAct has a track record of offering H1B sponsorships, with 8 in 2025, 6 in 2024, 11 in 2023, 14 in 2022, 16 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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