[Remote] Salesforce Senior QA Analyst

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leading business and technology services provider, serving a significant portion of the Fortune Global 100. They are seeking a Salesforce Senior QA Analyst who will be responsible for testing Salesforce functionalities, validating changes for integration with a new MDM platform, and ensuring the quality of existing Salesforce processes.

Responsibilities

• Review business and technical requirements related to Salesforce MDM integration changes
• Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing
• Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts
• Test API integrations between Salesforce and the new MDM system
• Perform functional testing, regression testing, integration testing, and user acceptance testing support
• Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation
• Log, track, retest, and report defects using standard defect management tools
• Work closely with developers, business analysts, data teams, and client stakeholders
• Support test execution reporting and provide QA status updates
• Ensure Salesforce changes meet business requirements and quality standards

Skills

• 6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud
• 6+ years of experience writing test cases, test scripts, and test execution reports
• 6+ years of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles
• 6+ years experience testing integrations, APIs, and data synchronization scenarios
• 6+ years experience performing regression testing and defect validation
• 6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar
• Salesforce Platform Dev I certification
• Salesforce Administrator certification
• Salesforce Platform App Builder certification
• Must reside in the US
• Strong attention to detail and communication skills
• Experience testing MDM integrations or customer master data flows
• Experience with API testing tools such as Postman or SoapUI
• Exposure to test automation is a plus

Benefits

• Incentive compensation based on individual and/or company performance
• Company benefits including medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits

Company Overview