[Remote] Senior Business Analyst, Utility Process Consultant
Note: The job is a remote job and is open to candidates in USA. Celerity is seeking a Senior Business Analyst to support a key transformation initiative at Pacific Gas & Electric (PG&E) focused on electric distribution patrol and inspection processes. This role involves process discovery, mapping, and optimization to enhance safety, compliance, and operational performance.
Responsibilities
- Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
- Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance
- Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
- Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar
- Capture workflows including patrols, inspections, defect prioritization, and compliance cycles
- Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs
- Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions
- Define KPIs such as inspection adherence and defect backlog
- Establish process governance standards and documentation practices
Skills
- 7+ years of experience in business analysis or process mapping
- Experience in electric utilities, especially distribution patrol and inspection
- Expertise in BPMN 2.0
- Experience with process mapping tools (Signavio, ARIS, Blueworks, Visio, etc.)
- Experience in regulated utility environments
- Strong stakeholder facilitation skills
- Experience with SAP (S/4HANA preferred)
- Bachelor's degree in relevant field
- SAP Signavio experience (certification a plus)
- PG&E or California IOU experience
- Process mining experience
- Familiarity with asset management, mobile solutions, GIS
- Lean or Six Sigma certification
- Consulting experience
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
- Paid Time Off
- Company Holidays
- Leave of Absence
- Remote work and Flexible Work Schedules (for qualified positions)
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
Company Overview