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[Remote] Senior Manager, Healthcare Strategy & Operations

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Stepful is reimagining allied healthcare training by offering affordable and innovative programs to help learners launch high-demand healthcare careers. As the Senior Manager, Healthcare Strategy & Operations, you will own key special projects, support program performance, and drive cross-functional coordination to ensure alignment on program priorities.

Responsibilities

  • Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics
  • Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics
  • Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making
  • Identify gaps in performance and works with cross-functional partners to drive improvements
  • Contribute to the development of business cases for program initiatives, investments, or optimizations
  • Facilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program priorities
  • Support integrated planning processes across functions to drive cohesive execution
  • Identify and escalates risks, misalignment, or tradeoffs impacting program outcomes
  • Help drive accountability across teams for delivering against shared goals
  • Support coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunities
  • Prepare program performance updates, risks, and insights for senior leadership reviews
  • Partner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations)
  • Contribute program insights to resource allocation and prioritization discussions

Skills

  • 7+ years of experience, including in an operational role at a high-growth startup
  • Passionate about helping students change their lives through access to education
  • Thrive in a fast-paced, ambiguous environment
  • Highly analytical, taking a structured approach to breaking down complex problems
  • Excellent communication skills that reflect in clear and concise writing and presenting
  • Expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels
  • Willing to do whatever it takes to get the job done successfully and maintain a high bar for execution
  • Learn quickly through experimentation
  • Worked in EdTech or HealthTech

Benefits

  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy, including:
  • Guidance of 15 days PTO annually
  • Stepful closed the last week of December
  • 15 work-from-anywhere days
  • 10 public holidays observed for 2026

Company Overview

  • Stepful is an online platform offering training and certification for various healthcare jobs. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.stepful.com.
  • Company H1B Sponsorship

  • Stepful has a track record of offering H1B sponsorships, with 8 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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