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[Remote] Senior Technical Writer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Goods & Services is a product design and engineering company that addresses mission-critical challenges for large enterprises in regulated industries such as life sciences and financial services. They are seeking a Senior Technical Writer to develop comprehensive documentation strategies for their Mobile & Cloud platform programs, ensuring compliance with standards and collaborating with technical teams.

Responsibilities

  • Collaborate with software engineers and product managers to document REST APIs, SDK workflows, and cloud-based architecture
  • Maintain and organize internal technical knowledge bases using Polarion

Skills

  • 4+ years technical writing experience, preferably developing highly-technical user documentation for advanced engineering customers
  • Experience developing API and SDK documentation for the iOS and Android platforms
  • Hands on experience with Polarion
  • BA/BS in Technical Communications, Computer Science, Engineering, or related field
  • Excellent written English skills
  • Excellent verbal interpersonal skills
  • Eagerness and aptitude to learn new technologies quickly
  • Ability to contribute broadly to documentation structure and design
  • Comfort with a changing, dynamic software development environment
  • Able to handle high workload, multiple responsibilities, and tight deadlines
  • Motivation to succeed while working independently
  • Familiarity with content creation on Confluence or similar systems; experience with Arena
  • Exposure / experience to AI tools to assist with documentation creation

Company Overview

  • Goods & Services is a product design and engineering company. We transform complex ideas into market-ready products & systems, built for the AI era. It was founded in 2013, and is headquartered in Canton, Georgia, USA, with a workforce of 201-500 employees. Its website is https://www.nearshoretechnology.com/.
  • Company H1B Sponsorship

  • Goods & Services has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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