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[Remote] Staff Software Engineer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. They are seeking a Staff Software Engineer to drive architecture, reliability, and developer experience across their stack while partnering with various teams to deliver scalable solutions.

Responsibilities

  • Establish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability)
  • Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root‑cause fixes
  • Lead 2–3 high‑impact, cross‑functional projects from design through launch and iteration
  • Materially improve developer experience (DX) via tooling, CI/CD, and AI‑assisted workflows—measurably reducing cycle time and manual toil
  • Mentor engineers across the team; help level up design reviews, code quality, and system thinking
  • Own architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long‑term maintainability
  • Break down ambiguous product and platform problems into clear technical plans, milestones, and trade‑offs
  • Evolve our system boundaries (services, modules, contracts) as the product and team scale
  • Define standards for code quality, testing, observability, and performance—and ensure they are applied consistently across teams
  • Make thoughtful build‑vs‑buy decisions and introduce new technologies where they create real leverage
  • Partner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutions
  • Lead end‑to‑end delivery for critical projects: discovery, design reviews, implementation, rollout, and post‑launch iteration
  • Balance short‑term feature delivery with longer‑term platform investments (e.g., refactors, migrations, performance and reliability work)
  • Communicate clearly with technical and non‑technical stakeholders, including risks, trade‑offs, and timelines
  • Mentor senior and mid‑level engineers through design reviews, pairing, and thoughtful feedback
  • Model excellent engineering practices: clear RFCs, high‑quality PRs, testable designs, and crisp incident write‑ups
  • Help shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than tools
  • Contribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quickly

Skills

  • 10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead level
  • Deep hands‑on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuning
  • Strong system design and architecture skills: modularization, data modeling, scaling strategies, and trade‑off analysis
  • Proven track record leading complex, cross‑functional projects—from ambiguous requirements to successful production rollout
  • Experience owning production systems: incident response, root‑cause analysis, and designing durable fixes
  • Comfortable working in fast‑paced, product‑driven environments with iterative delivery and tight feedback loops
  • Excellent written and verbal communication skills; able to explain technical concepts clearly to non‑engineers and drive alignment
  • Experience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirements
  • Experience with Next.js and modern front-end performance techniques (SSR, ISR, code‑splitting, image optimization)
  • Familiarity with modern testing approaches and tools
  • Prior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoring
  • Hands‑on use of AI‑assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability—not just autocomplete
  • Experience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentation

Company Overview

  • Rugiet helps men take back their health, with clinically-backed treatments for ED, hair loss, weight management, TRT, and more, delivered through a seamless digital experience. It was founded in 2020, and is headquartered in Austin, Texas, US, with a workforce of 51-200 employees. Its website is https://www.rugiet.com.
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