[Remote] Technical Consultant/Solution Architect
Note: The job is a remote job and is open to candidates in USA. Honeywell is a company that helps organizations solve complex challenges in various sectors. The Technical Consultant for Connected Portables solutions is responsible for architecting, deploying, and supporting integrated hardware and software solutions that enhance real-time worker safety monitoring and compliance management.
Responsibilities
- Solution Architecture & Design
- Lead technical design of connected portable gas detection solutions, integrating:
- Connected hardware (e.g., Flex, Helix platforms)
- Cloud software platforms (Safety Suite / monitoring systems)
- Translate customer requirements into scalable architectures for:
- Real-time monitoring
- Emergency response workflows
- Fleet management and compliance reporting
- Define integration with enterprise systems (EAM, mobile apps, asset tracking)
- Deployment & Onboarding
- Support end-to-end onboarding activities:
- Device provisioning and connectivity setup
- Software account creation and subscription enablement
- Configure:
- Cellular connectivity / data flows
- QR/NFC-based asset registration and tracking
- Ensure seamless customer onboarding experience aligned to IMC playbook (SELL → ONBOARD → MAINTAIN)
- Technical Support & Troubleshooting
- Provide advanced troubleshooting for:
- Connected devices
- Data transmission issues
- Platform integrations
- Act as escalation point for:
- Field service engineers
- Customer success teams
- Support remote diagnostics and SMS Lite / GTAC-type technical support frameworks
- Customer Enablement & Adoption
- Deliver customer training on:
- Connected solutions usage
- Fleet management and analytics tools
- Lead QBR-style engagement and entitlement walkthroughs to ensure adoption and value realization
- Drive best practices for:
- Compliance workflows
- Predictive safety and incident reduction
- Data, Analytics & Continuous Improvement
- Leverage usage data to:
- Identify optimization opportunities
- Provide recommendations for improved safety outcomes
- Support development of predictive insights and reporting capabilities for customers
- Feed field insights into product and engineering teams
- Commercial & Growth Support
- Partner with sales and customer success teams to:
- Identify upsell opportunities based on usage and needs
- Support new logo acquisition with technical expertise
- Contribute to development of:
- Service offerings
- Connected solutions value propositions
Skills
- 2 or more years' experience in: Industrial IoT / connected devices
- 2 or more years' experience in: Field service or technical consulting
- Experience with: Cloud platforms, data connectivity, and telemetry systems
- Experience with: Industrial safety systems (gas detection preferred)
- Bachelor's degree in Engineering (Electrical, Software, Industrial, or related)
- Experience with Safety Suite or similar industrial SaaS platforms
- Knowledge of compliance standards in industrial safety
- Experience deploying enterprise-scale IoT systems
Benefits
- Employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
Company Overview
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