[Remote] Technical Product Manager

Note: The job is a remote job and is open to candidates in USA. Independence Pet Holdings is a company focused on transforming pet insurance technology. As a Technical Product Manager, you will lead product initiatives from concept through launch, collaborating with various teams to create customer-centric solutions that enhance user experiences and improve outcomes for veterinary teams and pet parents.

Responsibilities

• Collaborate with the Director of Product to execute product roadmaps, ensuring timely delivery of features and enhancements
• Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify opportunities
• Translate business needs into clear product requirements for design and engineering teams
• Maintain and prioritize the product backlog, balancing short-term deliverables with long-term strategic objectives
• Partner closely with engineering, UI design, marketing, and customer success teams to ensure smooth product development and successful launches
• Support testing, QA, and post-launch analysis to ensure product quality and performance meet expectations
• Assist in preparing product documentation, training materials, and internal communications to enable effective product launches

Skills

• 3+ years of product management experience, ideally in B2B SaaS, insurance technology, or related digital platforms
• 5+ years professional experience
• Previous experience launching new commercial products or features
• Strong communication and collaboration skills, with the ability to work and negotiate effectively across teams
• Experience with Agile methodologies and tools (e.g., ADO, Jira, Aha!)
• Analytical mindset with the ability to leverage data to inform decisions
• Technical aptitude required—this role will be working with engineers daily
• Ability to operate effectively in a fast-paced, evolving environment with shifting priorities
• Must meet one of the following education requirements: Bachelor's Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college), Associate's Degree in a Technical Field, Certification in relevant focus area
• Experience in the insurance industry (P&C, life, health, or embedded insurance)
• Pet health or pet insurance experience is a plus
• Familiarity with APIs, digital transformation initiatives, or InsurTech platforms

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

Company Overview