[Remote] Virtual Finance Manager

Note: The job is a remote job and is open to candidates in USA. Group 1 Automotive, Inc., an international automotive retailer, is seeking an experienced Virtual Finance Manager to join their team. This role is responsible for driving revenue growth through the sale of Finance & Insurance products while ensuring an exceptional virtual customer experience.

Responsibilities

• Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
• Achieve and exceed performance targets and key objectives
• Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including:
• Customer interview
• Product presentation (menu)
• Upselling and closing
• Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
• Clearly explain and answer questions regarding:
• F&I products and services in the Virtual F&I office
• Retail Installment Sales Contracts
• Effectively isolate and overcome client objections and close sales opportunities
• Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
• Communicate daily with internal stakeholders on Virtual F&I performance and deal status
• Participate in dealer meetings, sales calls, and team discussions as needed
• Build and maintain strong, positive customer relationships throughout the virtual buying experience
• Enhance customer satisfaction during the entire purchase process
• Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors

Skills

• Minimum of 2+ years of experience in a dealership F&I role
• Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally
• Highly self-motivated with strong customer-facing and sales skills
• Positive attitude with a high-energy, results-driven mindset
• Professional demeanor and strong work ethic
• Ability to work a flexible schedule, including evenings and weekends
• Ability to work remotely from home
• Experience with Darwin and/or CDK systems is a plus

Benefits

• Team environment
• Great benefits
• Ongoing training and support

Company Overview