[Remote] VP, Managed Security Operations

Note: The job is a remote job and is open to candidates in USA. Fortra is a company dedicated to enhancing security operations and is looking for a seasoned VP of Managed Security Operations to lead their global Security Operations Centers. This role involves driving operational excellence, establishing executive relationships, and developing high-performing teams to protect customers against evolving security threats.

Responsibilities

• Lead our global 24x7 Managed Security Operations Centers, ensuring effective monitoring, threat detection, incident response, and remediation across networks, endpoints, email, and brand protection services
• Build and execute a strategy that strengthens detection capabilities, service performance, and customer experience
• Drive operational excellence through process improvement, automation, and optimized tooling
• Serve as an executive escalation point for critical security incidents and major customer issues
• Establish and nurture executive-level relationships with domain registrars, hosting providers, ISPs, cloud platforms, and major digital service providers to accelerate takedown response times
• Develop collaboration frameworks with threat intelligence vendors, anti-abuse networks, and takedown service providers to enhance evidence quality and streamline takedown workflows
• Partner closely with Product, Engineering, Sales, and Customer Success to evolve our services and support customer needs
• Recruit, mentor, and develop high-performing SOC leaders across a global footprint
• Ensure service readiness, resilience, and compliance with security frameworks
• Set and execute the long-term vision for Operations, ensuring alignment with business goals and growth objectives
• Foster a culture of engagement, inclusion, high performance, and continuous development
• Lead complex change initiatives, securing stakeholder buy-in and driving organizational adoption
• Champions a high-performance culture through clear standards, empowered accountability, and sustained focus on operational excellence and outcomes
• Drive business agility, reallocating resources as priorities evolve
• Apply strong business and financial acumen to influence decisions and drive long-term value

Skills

• 15+ years of cybersecurity experience with 10+ years leading a large global Security Operations teams
• Proven ability to scale SOC operations and improve detection/response outcomes in a high-volume environment
• Previous success in leveraging external partnerships to establish expedited takedown channels and emergency escalation protocols for high-severity threats
• Deep connections with industry threat-mitigation groups (e.g. APWG, M3AAWG, etc.) to enable early access to emerging threat intelligence and coordinated takedown actions
• Strong communication skills with the ability to engage executives, customers, and technical teams
• Experience building high-performing global teams and operating in a 24x7 service model

Benefits

• Health, dental, and vision coverage as of hire
• Immediate enrollment in 401(k), HSA, and FSA plans
• Flexible PTO policy
• Tuition and personal enrichment reimbursement
• Option to enroll in ID Theft Protection Program

Company Overview

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