Resource Center Specialist - Overnight Shift

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. We are currently seeking a Resource Center Specialist to join our team. The core schedule is Monday through Thursday (overnight) with availability to work flexible hours with some overtime required. Candidates must be able to work the following schedule: Monday: 9:00 p.m. – 6:30 a.m. Tuesday: 9:00 p.m. – 7:00 a.m. Wednesday: 9:00 p.m. – 7:00 a.m. Thursday: 9:00 p.m. – 7:00 a.m.

• Includes one (1) half-hour break per shift.

Key Responsibilities:

• Convert Adobe PDFs to MS Word and vice versa using firm-issued software.
• Clean and format Word documents, including applying styles and cross-referencing.
• Generate tables of contents and authorities.
• Revise Word documents from handwritten copies or via track changes.
• Create labels and letters using Word’s mail-merge feature.
• Select appropriate pleading templates for discovery responses.
• Compile, edit, and create PDFs with internal/external hyperlinking.
• Create bookmarked e-binders, and prepare Adobe forms
• Apply PDF redactions, headers, footers, and bates stamping.
• Generate comparisons using MS Word or Litera Compare.
• Process DocuSign packets.
• Ensure accuracy and quality of all work products.
• Create and format PowerPoint presentations using firm-branded templates.
• Create and revise diagrams, tables, and organizational charts.
• Assist with marketing materials including proposals, face sheets, and placemats.
• Create and update Excel spreadsheets using filters, formulas and data analysis tools.
• Build pivot and structured tables.
• Format spreadsheets for printing or PDF conversion.
• Transcribe audio files using Olympus software.
• Stay updated on firm technology and software advancements.
• Participate in mandatory training sessions, pilot programs, and testing initiatives.
• Maintain a secure and distraction-free working environment.
• Provide assistance to administrative and legal staff across the firm.
• Remain accessible and engage professionally with all levels of personnel.
• Handle firm content with discretion and privacy.
• Screen, prioritize, and delegate assignments to exceed expectations and meet deadlines.
• Manage resource allocation and assist with scheduling.
• Supervise and support team members; serve as liaison between team and requestors.
• Ensure compliance with operational procedures.
• Monitor productivity and quality standards.
• Maintain accurate records using the ServiceNow tracking system.
• Troubleshoot software issues, including providing impromptu training as needed.
• Contribute equitably to the workload.
• Attend regular staff meetings.
• Exercise confidentiality in sensitive matters.
• Promptly answer and manage department and after-hours calls.

Qualifications:

• High school diploma or equivalent required.
• Minimum of five years’ experience in a legal Word Processing Center environment.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Adobe, and Outlook.
• Familiarity with iManage Work or similar document management systems.
• Experience or knowledge of Photoshop, Visio, DocXtools, Workday, and DocuSign is a plus.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.
• Ability to work collaboratively in a fast-paced, high-volume environment.

The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program. Pay Transparency Range: Colorado, New York, California, Washington, D.C, Chicago applicants: The anticipated full-time annualized salary range $90,000- $106,500. The salary offer will be contingent upon various factors, including but not limited to, relevant experience, internal equity, market data, job location, and other job-related factors permitted by law. Qualified candidates with arrest or conviction records will be considered for employment in accordance with the following laws if applicable: City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, the California Fair Chance Act. King & Spalding LLP (K&S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other status protected by applicable law. We are proud of our remarkably cohesive culture, which now encompasses more than 2,500 lawyers and business professionals worldwide. We seek to attract and develop the very best talent to work with us.