Senior Enrollment and Eligibility Specialist
Title: Sr SNAP Enrollment and Eligibility Specialist Location: United States, Remote Job Description: City Remote Country United States Working time Full-time Description & Requirements Maximus is seeking Sr. Enrollment and Eligibility Specialists with direct SNAP (Supplemental Nutrition Assistance Program) eligibility and case processing experience to support complex eligibility operations and serve as a subject matter expert within the program. Ideal candidates will have prior experience working for a state agency, county agency, or government contractor supporting SNAP administration. This role is responsible for handling complex cases, supporting quality and compliance efforts and ensuring accurate and timely benefit determinations in accordance with federal and state regulations. This is a remote opportunity with computer equipment provided. This posting is intended to build a pipeline of qualified candidates for future opportunities when they become available. Essential Duties and Responsibilities: - Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information. - Validate and calculate income, assess eligibility, and manage case referrals. - Engage regularly with program participants on a daily basis. - Potentially educate clients on fundamental program services and eligibility prerequisites. - Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility. - Fulfill additional responsibilities as delegated by Management. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. - Experience handling high-volume caseloads and complex eligibility determinations. - Strong analytical, problem-solving, and organizational skills. - Prior experience processing SNAP benefits in a state, county, or government contractor environment preferred. - Experience supporting additional public assistance programs such as Medicaid or TANF preferred. Home Office Requirements - Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net). - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 25.00 Maximum Salary $ 25.00