Senior People and Culture Business Partner

The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and outcomes. Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you. The Role The Senior People & Culture Business Partner is a strategic advisor and trusted coach to leaders, driving people strategies that accelerate revenue growth, strengthen customer impact, and scale high-performing commercial teams across Versaterm. This role works in deep partnership with Sales, Marketing, Customer Success, and Revenue Operations leadership to design and execute people strategies aligned to pipeline growth, market expansion, and customer retention objectives. This role brings deep expertise in organizational design, leadership capability, performance enablement, and change management within high-growth commercial environments. You will lead efforst to translate GTM strastegy into integrated people plans that enable agility, accountability, and measurable business results. As a senior member of the People & Culture team, this role influences decision-making through data-driven insights and ensures alignment with Versaterm's cultural principles. This job posting is being used to fill an existing vacancy. What You Do

• Partner with GTM senior leaders to diagnose organizational needs and design scalable people strategies that drive revenue growth, customer retention, and market expansion.
• Align workforce planning with pipeline forecasts, territory design, market expansion strategies, and capacity models to ensure the right talent is in place to achieve commercial targets.
• Lead complex cross-functional initiatives impacting GTM functions, such as sales org design, compensation structure alignment, M&A integration, go-to-market restructuring, or talent planning across multiple revenue teams.
• Provide strategic coaching to commercial leaders on performance management, leadership effectiveness, team engagement, and building high-performing, accountable sales and customer teams.
• Use people analytics, engagement data, attrition trends, and performance metrics (e.g., quota attainment, ramp time, retention) to inform strategic recommendations and measure impact.
• Partner closely with COEs (Talent Development, Talent Acquisition, Total Rewards) to design programs tailored to GTM needs, including incentive plan alignment, sales leadership development, and strategic hiring for growth markets.
• Lead change management strategies that support evolving GTM models, ensuring alignment between commercial priorities, culture, and people practices.
• Support annual compensation planning, performance cycles, and talent reviews with a focus on pay-for-performance, fairness, transparency, and future leadership pipeline readiness within revenue teams.
• Serve as a coach and mentor to People & Culture Business Partners, strengthening capability in supporting high-growth, performance-driven environments.
• Act as a cultural ambassador-promoting Versaterm's principles while reinforcing a growth mindset, accountability, collaboration, and customer-centricity across GTM functions.
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You Bring

• Bachelor's degree in Business, Human Resources, or related field (Master's or HR designation preferred).
• 7+ years of progressive HR experience, with at least 4 years in a consultative HR Business Partner capacity supporting revenue-generating or customer-facing teams.
• Demonstrated success partnering with Sales, Marketing, or Customer Success leaders in scaling teams, improving performance, and driving measurable business outcomes.
• Expertise in workforce planning, sales org design, performance enablement, and leadership development within growth-oriented environments.
• Strong business acumen with the ability to connect people strategy to revenue metrics and commercial performance indicators.
• Proven ability to influence and build credibility with senior commercial leaders.
• Experience in fast-paced, growth-oriented, or technology-driven environments.
• Deep understanding of employment legislation and HR practices in both Canada and the U.S.
• Demonstrated use of AI-enabled tools to support performance management, talent reviews, and workforce planning, improving the quality and speed of people-related decisions.

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center. Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers. Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].