Senior Product Manager

About Acquia Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! Career Exploration at Acquia Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary. The Mission Acquia is architecting a Unified AI-Native Cloud Platform designed to power the next generation of digital experiences. We are seeking a seasoned Senior Product Manager to lead the commercial execution and global rollout of our standardized cloud architecture. In this high-velocity role, you will be the commercial architect of our platform convergence strategy. You will be responsible for turning our unified infrastructure into a clear market win - equipping our sales teams with the tools they need for strategic enterprise renewals and ensuring our customers transition seamlessly to a modern, autonomous, and AI-ready platform standard. The Profile Lead the Unified Rollout: Own the go-to-market execution for our standardized platform architecture, ensuring the global field is equipped to drive expansion and modernization immediately. Lifecycle Transition Management: Manage high-stakes product lifecycle transitions for enterprise-grade solutions. You will maintain customer trust and business continuity while moving a global install base to modern, high-performance standards. Agentic Collaboration: Act as a "Context Contributor" within the team. Collaborate with peer PMs to build a shared library of strategic context, allowing the team to use autonomous agents to scale pricing, documentation, and security modeling. Renewal & Expansion Strategy: Partner with Account Management and Success teams to ensure every renewal cycle is an opportunity for customer expansion into higher-value, AI-native services. Accelerated Enablement: Leverage our agentic engine to drastically reduce the time it takes to produce market-facing collateral, turning roadmap milestones into commercial wins at an accelerated pace.

Key Responsibilities

Lead the Unified Rollout: Own the go-to-market execution for our standardized platform architecture, ensuring the global field is equipped to drive expansion and modernization immediately. Platform Transition Management: Manage high-stakes product lifecycle transitions for enterprise-grade solutions. You will maintain customer trust and business continuity while moving a global install base to modern, high-performance standards. Lifecycle Value Alignment: Partner with Account Management and Success teams to ensure customers are consistently mapped to the platform capabilities that best support their growth. You will serve as a strategic guide during key transition points, ensuring customers have a clear path to adopting the modern, AI-native services that drive superior experiences for their end-users. Agentic Collaboration: Act as a "Context Contributor" within the team. Collaborate with peer PMs to build a shared library of strategic context, allowing the team to use autonomous agents to scale pricing, documentation, and security modeling. Accelerated Enablement: Leverage our agentic engine to drastically reduce the time it takes to produce market-facing collateral, turning roadmap milestones into commercial wins at an accelerated pace. Qualifications 7+ years of Product Management experience, with a heavy emphasis on PaaS, Cloud Infrastructure, or complex B2B Enterprise Software. Strategic Communication: Proven ability to synthesize complex technical roadmaps and "autonomous cloud" concepts into high-impact narratives for Executive Leadership and C-suite stakeholders. Agentic Workflow Leadership: A propensity for thriving in evolving, AI-enhanced development cycles. You are comfortable moving away from rigid, manual processes in favor of context-driven workflows. Collaborative Diplomacy: Experience navigating the "healthy tension" between Engineering, Sales, and Support, acting as the glue that keeps these organizations aligned. Location: Must be based in Canada or Costa Rica. This role requires real-time support for our primary Field and Sales regions during ET and CST business hours. We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals. Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job. We are seeking an AI-Native candidate who treats AI not as an external tool, but as a fundamental extension of their cognitive workflow. The ideal candidate possesses an orchestration mindset—the ability to skillfully prompt, manage, and direct AI to navigate complexity—and maintains a high degree of AI fluency. You should be characterized by radical adaptability and a "builder" mentality, showing a restless drive to transform traditional work processes into agentic workflows. Beyond technical proficiency, we value intellectual humility: the willingness to constantly unlearn old methods in favor of more efficient, AI-augmented processes. You don't just use AI to do your job; you use it to redefine what your job can achieve.