Senior Technical Sales Consultant
1.
Responsibilities
- Management of internal demo systems, including users, access, content, updates, testing, etc.
- Primary liaison between technical/product teams and Solution Consulting teams for coordination of releases, bug tracking and management, etc.
- Maintain a strong working knowledge of the clinical trial process, all applicable regulations, and Medable's technology and solutions.
- Manage all technical aspects of RFx responses
- Review clinical trial protocols to understand the trial, its requirements, and workflows.
- Partner with Solution Consulting team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable's value proposition.
- Help transition all applicable information discovered in the sales process to the customer success team. Communicate client needs to the R&D teams for future product enhancements.
- Participate in trade show presentations.
- Maintain standard & custom demonstration environments.
- Keep CRM up to date with all relevant information.
- Keep up to date on all Learning assignments from LMS.
- Document and help maintain training material for future Solution Consultants.
- Work cross-functionally with Sales, Strategy, Marketing, and Product Management teams.
- Define best-practices and related processes for the team, including demo flows, environment management, and other activities.
- Other duties as assigned. 2. Experience
- 8+ years of experience in Technical Sales Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience.
- Experience working with customers, ideally in a pre or post-sales support role.
- Experience in eCOA, clinical trial, or healthcare software industry.
- Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting Familiarity with biomedical information resources (e.g.ClinicalTrials.gov, PubMed).
- Exposure to formal sales methodologies.
- Experience in a cloud-based computing environment. 3. Skills
- Excellent verbal, written communication, and presentation skills.
- Self-motivation, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
- Technical background and experience with configuring software solutions.
- Ability to listen actively and think logically, strategically, and tactically to solve complex problems Excellent organizational skills and a keen eye for detail.
- Ability to work in a high-stress sales environment and multitask.
- Ability to use and understand the terminology in the digital clinical trial market.
- Demonstrated success in selling cloud-based solutions to Life Sciences organizations.
- Experience with defining and implementing presales best practices and processes.
- A flexible schedule to accommodate multiple time zones when needed.
- Team-first mentality. 4. Education, Certifications, Licenses
- Bachelor's degree in life science, biomedical, or a related field
- Master's degree in life science, biomedical, or a related field (preferred) 5. Travel Requirements
- As Required.
- Ability to travel for internal & customer meetings, industry conferences, etc. At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members. Flexible Work
- Remote from the start, we believe in a flexible employee experience Compensation
- Competitive base salaries
- Annual performance-based bonus
- Stock options for employees, aligning personal achievements to Medable's success Health and Wellness
- Comprehensive medical, dental, and vision insurance coverage
- Carrot Fertility Program
- Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Wellness program (Mental, Physical and Financial) Recognition
- Peer-to-peer recognition program, celebrating achievements and milestones Community Involvement
- Volunteer time off to support causes you care about Apply To this Job