Solutions Analyst

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. The Solutions Analyst plays a key role in delivering accurate, timely reporting and operational outputs for customers. This is a hands-on position that combines data analysis, technical problem-solving, and financial logic. In this role, you will own daily, weekly, and month-end deliverables, maintain and troubleshoot core solution components, and use tools such as Excel, Access, SQL, and the Infios FAP Portal to ensure data integrity. You will analyse complex datasets, resolve issues independently, support customer implementations, and identify opportunities to improve efficiency and scalability. The ideal candidate thrives in a fast-paced environment, brings strong technical skills, and takes ownership of delivering high-quality results while partnering cross-functionally with Operations, Product, Implementations, and customer-facing teams. OPEN TO U.S. CITIZENS What a day in the life looks like Own the accurate and timely delivery of daily, weekly and month‑end customer reporting, ensuring outputs customers can rely on. Maintain and support core solution components, including General Ledger coding, custom fields, order‑matching logic, accruals, cost allocation and month‑end reporting. Analyse large and complex datasets to identify trends, resolve discrepancies and highlight opportunities to improve accuracy, efficiency and scalability. Independently investigate and resolve issues across data logic, reporting outputs and customer deliverables, taking ownership through to resolution. Use advanced Excel, Microsoft Access and SQL to manage, validate and automate data, improving reporting quality and reducing manual effort. Work confidently across systems such as the Infios FAP Portal to support custom reporting, data validation and ongoing solution enhancements. Collaborate closely with Operations, Product, Implementations, Commercial teams and customers to support complex solutions and deliver clear, data‑driven insights. Contribute to documentation, process improvement and team success by sharing knowledge, supporting onboarding, participating in goal planning and proactively raising risks. What you bring to the team: Advanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft Access Strong analytical and problem-solving skills with high attention to detail Ability to manage multiple priorities and meet firm deadlines Clear communication skills, including the ability to explain technical concepts to non-technical audiences Comfortable working independently while collaborating cross-functionally

Preferred Qualifications

Working knowledge of SQL for data analysis and reporting Experience with SaaS or data-driven operational environments Familiarity with logistics, freight audit/pay, or financial operations Experience improving or automating reporting and workflows Exposure to month-end processes, accruals, or financial reporting logic What We Do for You Work in fast-paced and dynamic environment, with international clients and colleagues Access to competitive Medical, Dental and Vision insurance The option to enroll in 401K matching program Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year Fun, casual, and flexible work environment Salary range 55 - 60K This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity. #LI-SK1 #LI-REMOTE ​ Why join us? At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace. At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected] Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.