Sr. Director, Rental Operations
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Responsible for providing enterprise-wide leadership and strategic direction for rental operations across multiple facilities, ensuring safety, operational excellence, financial performance, and customer satisfaction. Drives scalable processes, continuous improvement, and alignment with overall business objectives. Major Tasks, Responsibilities and Key Accountabilities Provide strategic leadership and direction across all rental operations, including multi-site and regional teams. Lead, develop, and manage a multi-layered leadership team (operations, rental, customer service, continuous improvement). Oversee daily operations, ensuring safety, compliance, and adherence to regulatory and company standards. Drive operational excellence (safety, quality, delivery, cost, and customer service performance). Own financial performance, including budgeting, forecasting, cost control, and capital planning. Establish and execute enterprise strategies (inventory optimization, fleet utilization, capacity planning). Lead continuous improvement initiatives, including standardization and process optimization. Partner cross-functionally and implement KPI/performance management systems to drive accountability. Nature and Scope Problems are complex and may be defined by higher level leadership. Solutions require high strategic level analysis and investigation. Drives strategy and methodology and serves as the subject-matter expert for policies and practices. Decides how to achieve planned results within an organization's plans, policies, and guidelines. Manages via multiple layers OR directly supervises a staff of professional individual contributors at the senior or technical advisor level. Directs budgetary responsibility at the enterprise level or for two or more businesses across the enterprise.
Work Environment
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel 20% to 50% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally, 9+ years of experience in a related field, including several years in a management/supervisory capacity.
Preferred Qualifications
Multi-site leadership experience in rental, manufacturing, or distribution operations. Experience managing large, multi-layered teams across geographically dispersed locations. Proven success in driving operational excellence and continuous improvement initiatives. Experience with P&L ownership and financial management. Lean, Six Sigma, or other continuous improvement certifications. Strong financial and business acumen. Advanced leadership, communication, and stakeholder management skills. Experience with KPI development and performance management systems. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. For Ohio job seekers: Pay Range $161,500.00-$271,200.00 Annual Ohio law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs