V105 - Law Firm Virtual Assistant

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a dedicated and versatile Law Firm Virtual Assistant who thrives in a fast-paced, client-facing environment and enjoys wearing multiple hats. In this role, you will play a key part in supporting daily legal operations by managing intake, coordinating communications, and ensuring cases and schedules remain organized and efficient. You will interact directly with clients, helping create a smooth and professional experience from the first point of contact through ongoing case updates. This position is ideal for someone who is proactive, detail-oriented, and genuinely enjoys helping others while maintaining high standards of organization and accuracy. Your contributions will directly support a growing legal practice and help drive meaningful results.

• Monthly Compensation Range: From 1,142 to 1,220 USD

Responsibilities include, but are not limited to: Maintain organized digital filing systems and records Collaborate with the legal team to ensure timely case progression Support general administrative tasks to ensure smooth day-to-day operations Assist with e-filing and document submission processes Coordinate calendaring, scheduling, and appointment management Answer and direct phone calls while providing a professional and empathetic client experience Manage client intake by handling initial inquiries, vetting callers, and gathering relevant case information Maintain and update case files, ensuring all documentation is accurate and accessible Draft, edit, and organize legal and administrative documents Requirements:

• 1-2 years of experience in legal support, administrative assistance, or client-facing roles inside a law firm
• Clear and professional verbal and written communication skills in English
• Strong interpersonal skills with the ability to provide excellent customer service and build rapport with clients
• Highly organized with strong attention to detail and ability to manage multiple priorities effectively
• Proactive and self-motivated, with the ability to take initiative and work independently
• Reliable and committed to long-term professional growth
• Comfortable handling phone calls daily in a client-facing capacity
• Ability to maintain confidentiality and handle sensitive information with discretion
• Adaptability and willingness to support both administrative and legal functions
• Strong time management skills and ability to meet deadlines consistently
• Location and timezone: Remote, Eastern Standard Time (EST)
• Working Hours: Monday to Friday
• Expected call volume: Moderate (6-15 calls per day - may vary but won't be too high)
• Software and Tools Required:

- CRM: MyCase - VOIP: Familiarity with VOIP systems required - Other: Microsoft 365 and OneDrive, Adobe Acrobat, Excel Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.