Experienced Seasonal Customer Support Technician for A.I. and Game Design Classes
Join careerzynith, a leading provider of innovative STEAM education, as a Seasonal Customer Support Technician for our summer classes focused on A.I., video game design, Unity 3D, app design, coding, ROBLOX, Minecraft, and more. This exciting opportunity runs from May through August, offering a flexible schedule of 20 to 40 hours per week.
About careerzynith
careerzynith is a dynamic and forward-thinking organization that is revolutionizing the way we approach STEAM education. Our mission is to provide students and educators with the skills and knowledge they need to succeed in an ever-changing world. We believe in fostering a culture of innovation, creativity, and collaboration, and we're looking for like-minded individuals to join our team.
Company Culture and Environment
At careerzynith, we pride ourselves on our unique and supportive work environment. Our hybrid working arrangement offers the perfect blend of flexibility and collaboration, with both remote and in-person work options available. Our team enjoys a relaxed dress code and outdoor workspaces, making it the perfect place to be productive and creative. We also offer a range of fun activities, including drone racing, and have access to a TV and arcade lounge for relaxation. Social events are optional, providing opportunities to connect with colleagues and build meaningful relationships.
Career Growth and Development Opportunities
Comprehensive training on software and company culture will be provided to enhance your skills and support your career development. Our goal is to help you grow and succeed in your role, and we offer a range of opportunities for advancement and professional growth.
Detailed Benefits and Perks
* Flexible scheduling options to suit your needs
* Opportunities to engage in fun team activities and build relationships with colleagues
* Hybrid working arrangement with both remote and in-person work options
* Comprehensive training and development opportunities to enhance your skills and career prospects
Compensation and Benefits
* Hourly rate ranging from $15.50 to $20 based on experience and specialization
* Opportunities for career advancement and professional growth
* Comprehensive benefits package, including health insurance, paid time off, and more
Why you should apply for this position today
This is a fantastic opportunity to join a team that is passionate about revolutionizing STEAM education. You will play a vital role in supporting students and educators, while also enhancing your skills in a supportive and fun environment. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, then this is the perfect opportunity for you.
Skills
* Excellent written and oral communication skills
* Proficiency in modern web browsers and Windows OS
* Professional phone skills and calm demeanor in all situations
* Ability to work in a team with shared responsibilities
* Superior attention to detail and a positive, outgoing personality
* Experience with game & app development, Minecraft, CAD, and/or digital animation suites is a plus
* Esports experience in casting or playing is valued
Responsibilities
* Provide exceptional customer support via live chat, phone, and email
* Assist parents, students, teachers, and program directors with inquiries regarding student projects, software, curricula, and general summer camp support
* Troubleshoot technical issues and resolve instructor and parent concerns
Qualifications
* Dynamic, adaptable, hard-working, and personable individuals
* Experience with databases and basic functions
* Prior experience in customer support, game development, or related fields preferred
Education Requirements
* No specific educational requirement stated
Experience Requirements
* Prior experience in customer support, game development, or related fields preferred
Why work in Freehold, NJ
Freehold, NJ offers a vibrant community with access to diverse recreational activities and a rich cultural scene. With its proximity to major cities, you can enjoy a balance of small-town charm and urban amenities, making it an attractive place to live and work.
If you're passionate about STEAM education and are looking for a challenging and rewarding role, then we encourage you to apply for this exciting opportunity. Join careerzynith today and be a part of a team that is revolutionizing the way we approach education.
How to Apply
To apply for this position, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!
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Join careerzynith Today!
careerzynith is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
What We Offer
- Flexible scheduling options
- Opportunities to engage in fun team activities
- Hybrid working arrangement with both remote and in-person work options
- Comprehensive training and development opportunities
- Competitive hourly rate ranging from $15.50 to $20 based on experience and specialization
Why careerzynith?
careerzynith is a dynamic and forward-thinking organization that is revolutionizing the way we approach STEAM education. Our mission is to provide students and educators with the skills and knowledge they need to succeed in an ever-changing world.
How to Apply
To apply for this position, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!