Quality Assurance Analyst

The Team At Edovo, our mission is to help everyone connected to incarceration build better lives. We’ve created a secure digital platform to expand education behind bars, reduce recidivism and to support the vocational, rehabilitation and communication needs of the 2.2 million people in jails and prisons. Users have access to thousands of hours of self-guided learning materials. Upon release, our learners have the option to continue their progress on the outside. Edovo offers courses in subjects ranging from basic literacy and GED to career exploration and cognitive behavioral therapy. We’re also building tools to keep people in touch with jobs, social services, friends, and family. Our team is committed to supporting opportunities for justice-involved people. Don’t take it just from us. Awards, publications, grants, and partnerships all around the country are recognizing the momentum and impact of Edovo. A select few: Global EdTech Startup Champion in London out of 1,000+ competitors; GIIRS Platinum Rating for social impact; MacArthur Foundation Grant Award Winner; Forbes article feature; Chicago Community Trust grant award winner; Impact Engine portfolio member; SXSW Civic Tech Innovation Pitch Competition runner-up; Chicago Innovation "Up and Comer" Award winner; and so much more. Check out a brief picture of our program from the perspective of the people who use it. Visit Edovo on Vimeo for more. The Role As a Quality Assurance Analyst at Edovo, you will collaborate closely with Product Managers, Engineers, Designers, and Stakeholders to ensure that all changes deployed to production meet the product requirements, are bug free, and deliver impactful experiences for incarcerated individuals and those connected to incarceration. GENERAL JOB RESPONSIBILITIES Work closely with Product and Engineering to understand core product functionality and desired user experience. Work closely with fellow QA team members to manage and prioritize work. Coordinate deployments to lower environments for testing ahead of daily deploys. Devise, document, and execute test plans for newly completed features. Provide clear, documented feedback to development and product team members describing an area of deficiency and steps to replicate.

Qualifications

MUST-HAVES Strong collaborator with the ability to prioritize and manage multiple tasks. Clear verbal and written communication skills. Detail oriented. Experience with Agile methodologies. Ability to manage deployments among multiple testing environments. Experience managing feature flags to enable proper testing scenarios. 3+ years of experience in software quality assurance or related fields. Comfort with ambiguity; ability to work independently. NICE-TO-HAVES SQL query knowledge. API testing experience via Postman or similar tools. Experience using logging tools such as SumoLogic, Splunk, or the ELK stack. Git and Github experience. Familiarity with AI-assisted tooling Other Details Location: Remote Salary: Commensurate with experience Department: Role reports to the Software Engineering Manager Travel Requirements: Up to 8%. Travel includes bi-annual company retreats in the Spring and Fall and may include additional travel for specific team collaboration or facility visits. Physical Demands: No excessive physical demands required. Edovo is an impact driven non-profit organization. We offer our employees a collaborative culture in a remote working environment, unlimited PTO, and paid benefits for team members and their families. We hire tenacious, innovative and passionate people and give them opportunities to grow and succeed. Teams with bold missions need diverse ideas to generate the most impact. For that reason, Edovo is committed to building diverse and inclusive work spaces. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And yes, we believe in second chances. Thank you for reading through this entire job posting! That is the type of thoroughness and attention to detail we are looking for in this role. If you've made it this far and are interested in applying, we strongly recommend that you include a personalized cover letter telling us more about yourself and why you are interested in working at Edovo. We want to hear your own voice and communication style come through in the cover letter, so in this case we recommend avoiding the use of AI.