[Remote] Best Buy Business, Inside Sales Associate Account Manager
Note: The job is a remote job and is open to candidates in USA. Best Buy is a leading technology retailer committed to enriching lives through technology. They are seeking an Associate Account Manager to deliver positive experiences for clients, grow sales, and ensure customer satisfaction through effective communication and relationship management.
Responsibilities
- Coordinate the client journey for New and Existing Clients through new lead sources (retail, trade shows, procured lists, etc.) and inbound/outbound communication vehicles
- Process solutions sales and identify potential future opportunities that require dedicated account management according to defined customer journey/transition processes
- Responsible for ensuring all leads are contacted with a high level of urgency to capture immediate needs as well as determine future opportunities
- Utilize Microsoft CRM (Microsoft Dynamics) as a communication vehicle for business lead communication
- Effectively communicates and partners with support teams around processes and experiences that are impacting customers
- Accountable for continued development with product knowledge, vertical expertise, certifications and selling skills that will be completed in Learning Network, and in conjunction with a learning plan
Skills
- 2 years of sales experience
- 2 years of customer service experience
- Strong verbal and written communication skills
- 2 years of sales experience with technology products, applications and services
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
- Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
- Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
Company Overview
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